
Cash Manager
Dovenmuehle
full-time
Posted on:
Location Type: Office
Location: Lake Zurich • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $75,000 - $85,000 per year
Job Level
Mid-LevelSenior
About the role
- Provides leadership to and has operational responsibility for the management of assigned department.
- Oversee the quality and compliance regarding laws and regulations and identify areas of improvement.
- Partner with AVP, VP, and senior management to plan, develop, implement, and evaluate departmental goals, budgets, and initiatives.
- Monitor trends and departmental performance to adjust staffing and resources while ensuring alignment with changing business needs and strategic objectives.
- Develop and enforce measurements and controls to ensure adherence to client, investor, government regulations and internal policies.
- Manages and approves timely, accurate responses to internal and external audits, compliance reviews, presidential complaints, and information requests, ensuring all submissions adhere to organizational policies, standards, and applicable regulatory requirements.
- Implement policies and procedures that promote service excellence, enhanced morale, and a positive work environment while maintaining staffing levels and productivity standards within approved budgets.
- Participates in the recruitment and selection process for all departmental roles, ensuring alignment with organizational hiring standards and workforce planning objectives.
- Recommend personnel actions including hiring, promotion, advancement, and termination in accordance with organizational guidelines.
- Review operational results and evaluate performance against departmental goals and standards.
- Prepare and submit monthly departmental reports as well as communicate status of work in process and potential problems or risk as requested by AVP, VP or Senior management.
- Promote a culture of continuous learning and collaboration while serving as a mentor to team members, providing guidance on regulatory compliance, product knowledge, and professional development.
- Demonstrate strategic thinking and problem-solving capabilities to address challenges and drive effective workflow process solutions for growth, efficiency, and innovation.
- Sets clear performance standards and enforces departmental policies for all subordinates.
- Manage employee performance, provide coaching, and coordinate corrective action as needed.
- Manage time-off approvals and annual performance reviews.
- Successfully complete annual regulatory compliance training.
- Maintain high levels of cooperation and rapport with team members to promote accurate and efficient operations and service; maintain visible presence throughout the department.
- Manages and resolves corporate receivable and custodial bank account reconciliation items assigned to cashiering, ensuring timely and accurate resolution.
- Ensure there is a seamless transition of cashiering data and operations during acquisitions and service releases.
- Represent the department as a subject matter expert at internal and external meetings, projects and events as necessary.
- Build and maintain positive relationships with vendors, contractors, and the public, upholding organizational ethics.
- Monitor and stay current in mortgage servicing matters as well as organizational policies and procedures.
- Additional duties as assigned.
Requirements
- 5-7 years of experience in mortgage servicing, Cashiering, financial services or similar industry
- 3-5 years of management experience
- Strong knowledge of mortgage compliance and regulations
- Bachelor’s degree or equivalent experience
- Solid PC skills: Proficient with Microsoft applications
- Strong analytical and problem-solving skills and attention to detail
- Ability to handle complex, multiple tasks simultaneously in a fast-paced environment.
- Ability to coordinate multiple and changing priorities.
- Effective verbal and written communication skills, with always demonstrated ability to interact in a positive and professional manner with all levels of both internal and external audiences.
- The ability to handle confidential or sensitive information with discretion.
- Ability to motivate others and serve as a role model for organizational and departmental initiatives, procedures, and values.
Benefits
- Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
- Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
- 401 (K) Plan with company match
- Paid Vacation, Sick, Personal and Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mortgage compliancefinancial servicescashieringanalytical skillsproblem-solving skillsattention to detailMicrosoft applicationsperformance evaluationregulatory compliance trainingstaffing management
Soft skills
leadershipeffective communicationtime managementteam collaborationmentoringstrategic thinkingproblem-solvingmotivationdiscretionadaptability