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Referral Response Supervisor
Donor Network WestSupervisor of Referral Response Coordinators at Donor Network West leading 24/7 recovery services operations. Managing employee oversight, policy input, and process improvements within organ donation.
Posted 6/29/2026full-timeBay Area • California • 🇺🇸 United StatesMid-LevelSenior💰 $143,586 - $161,893 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and supervisory skills in managing referral response coordinators, with a focus on employee management, policy development, and process improvement in a healthcare setting. Holds a relevant degree and possesses extensive experience in organ procurement operations.
Highest-signal resume keywords
Bachelor's Degree In Registered NursingOrgan Procurement ExperienceSupervisory Experience In Health CareLeadership And Communication SkillsValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Employee ManagementPerformance ReviewsTime And Attendance ReportingTraining And DevelopmentPolicy DevelopmentProcess Improvement
Soft Skills
Leadership SkillsCoaching SkillsCommunication Skills
Certifications & Qualifications
Registered Nursing DegreeAllied Health Care Certification
Industry Keywords
Organ Procurement OrganizationReferral Response CoordinatorHealthcare Operations
About the role
Key responsibilities & impact- The Supervisor of Referral Response Coordinators is integral to providing leadership and continuity of recovery services operations in a 24x7x365 department.
- Responsible for employee management, including recruitment, performance reviews, time and attendance reporting, expenses approval, training, and call schedule support.
- Provides input into policy development, process improvement, and other organizational decisions.
Requirements
What you’ll need- Bachelor’s degree in registered nursing or biological sciences or an equivalent degree/diploma/certification in an allied health care field.
- Minimum of 3 yrs experience working in an organ procurement organization as a RRC or equivalent OR minimum 18 months in Organ Procurement Organization combined with 18 months in a supervisory/training role.
- Previous supervisory experience in health care preferred.
- Proven leadership, communication, preceptor, and supervisory and coaching skills.
- Must have the ability to travel within the DNWest service area by car. Must maintain a valid driver’s license and current vehicle insurance based on applicable state minimum insurance coverage standards.
Benefits
Comp & perks- Donor Network West takes a market-based approach to pay.
- Location-based differentials for salary.
- Potential for further details on compensation from Recruiting & Compensation Team.