DocPlanner

Sales Coordinator, Closer (B2B)

DocPlanner

full-time

Posted on:

Location Type: Remote

Location: Rio de Janeiro • Brazil

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About the role

  • Lead the Closer team
  • Monitor individual and team performance
  • Conduct 1:1s, roleplays, and structured feedback
  • Support onboarding and ramp-up of new hires
  • Serve as the point of contact for questions, alignments, and best practices within the team
  • Manage commercial workflow with SDRs
  • Ensure strategic distribution of incoming leads
  • Act as a bridge between pre-sales (SDR) and closing (Closer)
  • Track lead journeys and ensure smooth progression through the sales funnel
  • Coordinate activities, schedules, and priorities between teams
  • Provide operational and administrative support
  • Keep the CRM (Salesforce) and automation tool (Outreach) up to date and well utilized
  • Ensure adherence to cadences, activities, and follow-ups
  • Monitor SLAs and propose course corrections when necessary
  • Analyze data and generate insights
  • Produce and review performance and conversion reports
  • Identify improvement opportunities based on data
  • Contribute to strategies to optimize the commercial process
  • Training and development
  • Actively support team onboarding and ongoing training
  • Build playbooks, best practices, and learning dynamics
  • Foster team spirit, an ownership mindset, and a results-driven culture

Requirements

  • Previous experience leading sales teams, especially Closers
  • Degree in Business Administration, Marketing, Sales Management, or related fields (preferred)
  • Strong organizational skills and ability to manage multiple priorities simultaneously
  • Excellent interpersonal communication and active listening skills
  • Proactive, autonomous, and strategic thinker
  • Proficiency with tools such as CRM (Salesforce) and Outreach (or similar)
  • Analytical ability to work with data, reports, and performance indicators
  • Differentiators we value: experience in SaaS companies or consultative selling; experience in commercial teams structured in stages (SDR → Closer); participation in building or improving sales processes; leadership focused on people development and a collaborative culture
Benefits
  • Work schedule: Monday to Friday, 9:00–18:00 — Remote or hybrid in Rio (2 days on-site)
  • Time bank (compensatory hours) convertible to time off
  • Home office allowance
  • Meal/Food allowance on a flexible iFood card
  • Medical, dental and group life insurance
  • Childcare assistance
  • StarBem for mental health and well-being
  • iFeel app for emotional support
  • Gympass for you and up to 3 dependents
  • Pet plan to extend care to your pet
  • Creditas benefits: access to payroll loan network
  • Stock options — eligible after 6 months with the company
  • Birthday day off to celebrate as you prefer
  • Partnership club with discounts and agreements with educational institutions (colleges and language schools)
  • Enhanced leave policies: 10 days in case of death of a loved one; 2 days in case of pet death; 7 days for marriage; newborn support: 30 days for fathers and 6 months for mothers
  • Referral program offering up to R$600 per referral who stays with us for more than 6 months
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisperformance reportingsales process optimizationlead managementteam trainingonboardingcommercial workflow managementsales funnel trackingCRM utilizationSaaS experience
Soft Skills
leadershiporganizational skillsinterpersonal communicationactive listeningstrategic thinkingproactivityautonomycollaborationteam spiritresults-driven mindset
Certifications
degree in Business Administrationdegree in Marketingdegree in Sales Management