DocPlanner

Senior Revenue Operations Manager

DocPlanner

full-time

Posted on:

Location Type: Remote

Location: Brazil

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Job Level

Senior

Tech Stack

SQLTableau

About the role

  • Own the end-to-end revenue operations strategy for the Individual Doctors segment.
  • Partner with Marketing, Sales, and Customer Success leadership to design, execute, and optimize lead-to-revenue processes.
  • Build and maintain dashboards, KPIs, and forecasting tools to track funnel performance, conversion rates, and growth drivers.
  • Lead systems and tooling enhancements (CRM, marketing automation, customer platforms) to enable scalability and visibility.
  • Identify operational bottlenecks and lead cross-functional initiatives to resolve them.
  • Create lead scoring, routing, and segmentation logic to improve acquisition efficiency.
  • Design playbooks and workflows to drive adoption and retention across the funnel.
  • Ensure governance, data hygiene, and operational rigor across revenue platforms.

Requirements

  • Bachelor’s degree in Business, Engineering, Economics, or a related field (MBA is a plus).
  • Proven experience in Revenue Operations, Sales Operations, or Growth Operations roles.
  • Experience managing cross-functional revenue funnels (Marketing → Sales → Customer Success).
  • Proficiency in CRM platforms (HubSpot, Salesforce, or Pipedrive), BI tools (Looker, Tableau), and Excel/Google Sheets.
  • Strong analytical and modeling skills (SQL or data querying is a plus).
  • Fluency in Portuguese; business-level English required.
Benefits
  • Working hours: Monday to Friday, 9:00 AM to 6:00 PM.
  • Compensatory time off (Banco de Horas).
  • Meal/market voucher loaded on an iFood card.
  • Medical, dental, and group life insurance.
  • Pet plan.
  • StarBem mental health and well-being program.
  • iFeel app for emotional support.
  • Gympass for you and up to 3 people.
  • Creditas payroll loan services (eligible after 6 months of employment).
  • Stock options (eligible after 6 months; 5-year vesting period).
  • Birthday day off.
  • Daycare assistance.
  • Partnership Club with discounts at educational institutions (e.g., colleges) and language-learning services.
  • Employee referral program: up to R$600 per referral after the referred employee completes 6 months with the company.
  • Bereavement leave: 10 days for the loss of a loved one; 2 days for the death of a pet.
  • Marriage leave: 7 days.
  • Parental leave: 30 days for fathers; 6 months for mothers.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Revenue OperationsSales OperationsGrowth OperationsLead ScoringData HygieneAnalytical SkillsModeling SkillsSQLData Querying
Soft skills
Cross-functional LeadershipProblem SolvingCommunicationCollaborationStrategic Thinking
Certifications
Bachelor’s DegreeMBA