
Senior RevOps Manager
DocPlanner
full-time
Posted on:
Location Type: Remote
Location: Brazil
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Job Level
About the role
- Own the end-to-end revenue operations strategy for the Individual Doctors segment;
- Partner with Marketing, Sales, and Customer Success leadership to design, execute, and optimize lead-to-revenue processes;
- Build and maintain dashboards, KPIs, and forecasting tools to track funnel performance, conversion rates, and growth drivers;
- Lead systems and tooling enhancements (CRM, marketing automation, customer platforms) to enable scalability and visibility;
- Identify operational bottlenecks and lead cross-functional initiatives to resolve them;
- Create lead scoring, routing, and segmentation logic to improve acquisition efficiency;
- Design playbooks and workflows to drive adoption and retention across the funnel;
- Ensure governance, data hygiene, and operational rigor across revenue platforms;
Requirements
- Bachelor’s degree in Business, Engineering, Economics, or a related field (MBA is a plus);
- Proven experience in Revenue Operations, Sales Operations, or Growth Operations roles;
- Experience managing cross-functional revenue funnels (Marketing → Sales → Customer Success);
- Proficiency with CRM systems (HubSpot, Salesforce, or Pipedrive), BI tools (Looker, Tableau), and Excel/Google Sheets;
- Strong analytical and modeling skills (SQL or other data querying skills are a plus);
- Fluent in Portuguese; business-level English required.
Benefits
- Working hours: Monday to Friday, 9:00 AM to 6:00 PM;
- Compensatory time off (Banco de Horas);
- Meal/market voucher via iFood card;
- Medical, Dental, and Group Life Insurance;
- Pet care plan;
- StarBem for mental health and well-being;
- iFeel app for emotional support;
- Gympass for you and up to three people;
- Creditas payroll loans, available after 6 months of employment;
- Stock options — eligible after 6 months of employment (5-year vesting period);
- Birthday day off;
- Childcare assistance;
- Partnership club with discounts on educational institutions (colleges, language courses) and other services;
- Referral program: up to R$600 per referred person who remains with the company for more than 6 months;
- Leave of absence/time off: 10 days bereavement leave for the loss of a loved one; 2 days for the loss of a pet;
- 7 days of leave for marriage;
- Parental leave: 30 days for fathers and 6 months for mothers;
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Revenue OperationsSales OperationsGrowth OperationsLead ScoringData QueryingAnalytical SkillsModeling SkillsForecastingSegmentation LogicOperational Rigor
Soft skills
Cross-functional LeadershipCollaborationProblem SolvingCommunicationStrategic ThinkingAdoption FacilitationData Hygiene ManagementProcess OptimizationInitiative LeadershipGovernance
Certifications
Bachelor’s DegreeMBA