DocPlanner

AI Project Manager – Customer Care

DocPlanner

full-time

Posted on:

Location Type: Remote

Location: Spain

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About the role

  • Architect of the next-generation Customer Experience.
  • Map the customer journey to identify process inefficiencies.
  • Build and test AI solutions using low-code/no-code tools.
  • Collaborate with local teams and manage stakeholder expectations.

Requirements

  • 4+ years in Project Management, Operations, or a Product-focused role within a tech/SaaS environment.
  • Mastery of Low-Code/No-Code tools (Make, Zapier, n8n).
  • Daily user of AI tools with understanding of current LLM capabilities.
  • Analytical proficiency in defining KPIs and tracking automation ROI.
  • Fluent in English with the ability to articulate complex technical logic to business stakeholders.
Benefits
  • Healthcare insurance – so you can focus on what matters.
  • Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.
  • Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.
  • ESOP (Employee Share Ownership Plan) after 6 months with us—because we believe in sharing our success!
  • Local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.
  • Opportunities for career growth and professional development.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Project ManagementOperationsProduct ManagementLow-Code toolsNo-Code toolsAI solutionsKPI definitionAutomation ROI trackingAnalytical proficiency
Soft skills
CollaborationStakeholder managementCommunicationArticulation of technical logic