Systems Engineer
DMV IT Service
GroovyJavaLinuxPython
Systems Engineer
DMV IT Service
contract
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
GroovyJavaLinuxPython
About the role
- Provide technical support, system administration, and automation solutions for enterprise collaboration platforms.
- Configure, manage, and maintain Jira and Confluence instances, including user administration, permissions, workflows, and performance optimization.
- Oversee Slack administration, including channel organization, user lifecycle management, and security enforcement.
- Maintain and support Bonita BPM platform for business process automation.
- Provide Tier 1 and Tier 2 technical support for collaboration tools; manage incidents and resolve user access or performance issues.
- Develop Groovy/Java scripts for Jira customization and Python scripts for automation and integrations.
- Build and maintain Slack integrations using APIs and bot frameworks.
- Produce and maintain knowledge base articles, user guides, and operational documentation.
- Participate in on-call rotation and monitor system health to ensure prompt issue resolution.
Requirements
- Hands-on experience administering Jira, Confluence, and Slack in enterprise environments.
- Proficiency in Groovy or Java for Jira customization.
- Proficiency in Python for automation and integration tasks.
- Practical knowledge of workflow and BPM concepts; Bonita experience preferred.
- Experience with databases (administration, troubleshooting, backend management).
- Strong knowledge of Linux OS administration and troubleshooting.
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or related field.
- Excellent problem-solving, analytical, and communication skills.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
GroovyJavaPythonJiraConfluenceSlackBonita BPMLinux OSdatabasesautomation
Soft skills
problem-solvinganalyticalcommunication
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Information TechnologyBachelor's degree in Software Engineering
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