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Sales Operations Manager
DIGITRIPS GroupSales Operation Manager at Digitrips leading the optimization of commercial performance in a data-driven environment. Overseeing tools, processes, and performance indicators for commercial strategy implementation.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in optimizing sales efficiency and structuring sales organizations across multiple teams and countries. Proficient in managing CRM systems, data reliability, and commercial performance metrics.
Highest-signal resume keywords
Sales OperationsCRM ManagementData StructuringCommercial StrategyInternational Sales
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Efficiency OptimizationData Reliability ImprovementSales Workflow DefinitionPerformance Dashboard MaintenanceCommercial Rituals Coordination
Soft Skills
Interpersonal CommunicationCollaborationLeadership
Tools & Technologies
HubSpot CRMSales ToolingBusiness Intelligence (BI)
Industry Keywords
B2B SalesRevenue OperationsTech EnvironmentSaaSTravel Tech
About the role
Key responsibilities & impact- Optimize sales efficiency across teams (B2B, CSE, Italy, Belgium, International)
- Establish sustainable tools, processes and metrics for the commercial strategy
- Manage the evolution of the CRM HubSpot: data structuring, pipeline, reporting, usage rules
- Define sales workflows, routines and commercial rituals
- Coordinate technical changes with Data & IT teams
- Create and update reference documents (playbooks, CRM charters/guidelines)
- Improve data reliability and build the customer master/reference
- Co-lead the project to create a unified customer master with BI and IT
- Define roles and responsibilities for maintaining customer data
- Drive commercial performance and maintain performance dashboards
Requirements
What you’ll need- Minimum 5 years of experience in Sales Ops, Revenue Ops, or Business Ops in a tech, SaaS, or travel tech environment
- Proven experience structuring a Sales organization
- Strong understanding of multi-team / multi-country commercial performance challenges
- Solid knowledge of CRM, data and sales tooling
- Comfortable in an international environment, with full professional proficiency in English, both spoken and written.
Benefits
Comp & perks- Meal vouchers
- Group health insurance
- Sustainable Mobility Allowance
- Remote work up to 2 days per week
- Preferential rates for hotel bookings and airline tickets
- Profit-sharing
- Social events (breakfasts, birthday celebrations, wellness breaks, team-building evenings, etc.)
- Solidarity Day — one paid day per year to take part in a charitable/associative activity