Technical Account Program Manager

DIGITAL HARBOR, Inc.

full-time

Posted on: 8/15/2025

Location: 🇺🇸 United States

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💰 $100,000 - $125,000 per year

Mid-LevelSenior

Web3

About the role

As a Technical Account Program Manager, you’ll lead high-impact Medicaid implementation projects for our customers, collaborating with global teams and top-tier partners to deliver industry-first solutions.\n
If you’re a self-starter passionate about driving results and thriving in a fast-paced, collaborative environment, this role is your opportunity to make a real difference.\n
If you are project-minded, handy with a spreadsheet, enjoy collaborating with customers, and have experience in any of the following roles, you might be a great fit: Product Management, Customer Success, Client Success, IT Program Management, Scrum Master, or Solutions Consulting\n
We’re Excited About You Because You Have: Advanced spreadsheet proficiency, Proven experience delivering SaaS products, Strong leadership and communication skills, Familiarity with Scrum methodologies, Expertise in managing enterprise implementations, A knack for scope and change management

5+ years of professional experience in software or IT\n
2+ years actively participating in an agile + Scrum software process\n
Proven experience delivering SaaS products to customers, adhering to project management standards\n
Strong leadership and communication skills, with the ability to manage and motivate global teams\n
Familiarity with Scrum methodologies and the ability to translate Agile schedules to Waterfall models\n
Expertise in managing enterprise implementations with multiple moving parts and dependencies\n
A knack for scope and change management , including costing efforts and risk mitigation\n
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)\n
Experience working in the Medicaid, healthcare, or insurance sectors (government or private) and navigating government regulations