DIGITAL HARBOR, Inc.

Technical Account Program Manager

DIGITAL HARBOR, Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $100,000 - $125,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Web3

About the role

  • As a Technical Account Program Manager, you’ll lead high-impact Medicaid implementation projects for our customers, collaborating with global teams and top-tier partners to deliver industry-first solutions.\n
  • If you’re a self-starter passionate about driving results and thriving in a fast-paced, collaborative environment, this role is your opportunity to make a real difference.\n
  • If you are project-minded, handy with a spreadsheet, enjoy collaborating with customers, and have experience in any of the following roles, you might be a great fit: Product Management, Customer Success, Client Success, IT Program Management, Scrum Master, or Solutions Consulting\n
  • We’re Excited About You Because You Have: Advanced spreadsheet proficiency, Proven experience delivering SaaS products, Strong leadership and communication skills, Familiarity with Scrum methodologies, Expertise in managing enterprise implementations, A knack for scope and change management

Requirements

  • 5+ years of professional experience in software or IT\n
  • 2+ years actively participating in an agile + Scrum software process\n
  • Proven experience delivering SaaS products to customers, adhering to project management standards\n
  • Strong leadership and communication skills, with the ability to manage and motivate global teams\n
  • Familiarity with Scrum methodologies and the ability to translate Agile schedules to Waterfall models\n
  • Expertise in managing enterprise implementations with multiple moving parts and dependencies\n
  • A knack for scope and change management , including costing efforts and risk mitigation\n
  • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)\n
  • Experience working in the Medicaid, healthcare, or insurance sectors (government or private) and navigating government regulations