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Sales Director
Dial Senior LivingSales Director responsible for developing marketing strategies and achieving sales goals in senior living. Overseeing sales performance to enhance occupancy and community reputation.
About the role
Key responsibilities & impact- Drive sales performance to achieve move-in and occupancy goals through targeted lead generation and optimized sales practices.
- Achieve sales conversions by cultivating strong relationships, conducting thoughtful discovery, applying strategic closing techniques and delivering personalized follow-up.
- Direct the community’s reputation management strategy to achieve Google review goals.
- Strengthen referral pipelines by prioritizing in-person visits that foster trust and long-term relationships.
- Leverage sales tools and best practices to meet bi-annual mystery shop benchmarks while delivering exceptional customer service.
- Complete and submit timely reports including competitive analyses, bi-annual marketing plans, investor updates, budget forecasts and other assigned reporting.
- Maintain a current and accurate database by documenting prospect interactions, follow-ups and referral partner communications.
- Manage the daily tour path to deliver flawless first impressions for prospects and community partners.
- Contribute to regular sales calls with the home office through preparation, strategic collaboration and an intentional focus on achieving sales goals.
- Manage the marketing budget to align with forecasts while driving maximum ROI.
- Submit detailed creative requests on time to support sales and marketing initiatives.
- Follow all sales processes as outlined in the company’s standard operating procedures.
Requirements
What you’ll need- Bachelor’s degree or equivalent
- Minimum of 2 years’ outbound sales experience
- Experience in outside B2B sales preferred
Benefits
Comp & perks- Ability to work extended and weekend hours on occasion to support sales goals
- Ability to travel to home office for onboarding and annual sales meeting
- Experience with state and federal guidelines for assisted living and dementia
- Knowledge of HIPAA requirements
- Adhere to and carry out all policies and procedures
- Regular attendance is an essential function of this position
- Maintain confidentiality of verbal and written information pertaining to residents, community operations and personnel
- Promote the company in a positive way being an advocate of Dial and its communities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales performancelead generationsales conversionsreputation managementcustomer servicecompetitive analysismarketing plansbudget forecastingdatabase managementsales processes
Soft Skills
relationship buildingstrategic closing techniquespersonalized follow-uptrust buildingcollaborationcommunicationattention to detailtime managementproblem-solvingcustomer focus
Certifications
Bachelor's degreesales certifications