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Tech Stack
Tools & technologiesCloudLinuxMacOSPython
About the role
Key responsibilities & impact- Support and administer macOS, Linux (Ubuntu), and Windows environments
- Troubleshoot and resolve hardware, system, and software issues
- Configure laptops, reinstall operating systems, and set up required software
- Manage users and permissions in Google Workspace, Atlassian, and other platforms
- Create and maintain organized technical documentation
- Handle IT equipment logistics, including sourcing, inventory management, and coordinating incoming and outgoing deliveries for contractors
- Support and maintain internal lab environments and networks
- Assist with basic scripting tasks and automation initiatives
Requirements
What you’ll need- Previous experience in IT support, helpdesk, or system administration environments
- Experience troubleshooting hardware, systems, and applications
- Experience working with macOS, Linux (Ubuntu), or Windows environments
- Experience configuring laptops, reinstalling operating systems, and setting up software
- Experience managing users and permissions in Google Workspace, Atlassian, or similar platforms
- Basic scripting knowledge or strong interest in Bash, PowerShell, or Python
- Experience sourcing and managing IT equipment
- Ability to create and maintain clear documentation
- Intermediate+ English level
- Strong communication, collaboration, and problem-solving skills
- Proactive, responsible, and team-oriented mindset with a willingness to learn
- Familiarity with SaaS systems and cloud services
Benefits
Comp & perks- 30 paid days off per year to use however you like — vacations, holidays, or personal time
- 5 paid sick days, up to 60 days of medical leave, and up to 6 paid days off per year for major family events like weddings, funerals, or the birth of a child
- Partially covered health insurance after the probation, plus a wellness bonus for gym memberships, sports nutrition, and similar needs after 6 months
- We pay in U.S. dollars and cover all approved overtime
- Join English lessons and Dev.Pro University programs, and take part in fun online activities and team-building events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
macOSLinuxUbuntuWindowstroubleshootingscriptingBashPowerShellPythonconfiguration
Soft Skills
communicationcollaborationproblem-solvingproactiveresponsibleteam-orientedwillingness to learndocumentation