Senior Service Chain Operations Manager
Deutsche Telekom IT Solutions HU
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇭🇺 Hungary
Visit company websiteJob Level
Senior
Tech Stack
ITSM
About the role
- Responsible for people, operations, budgets, project delivery and strategy
- Plans and supervises the operating of the given type of services
- Coordinates the service delivery activities and monitors work progress
- Handles emerging problems and conflicts
- Works in close collaboration with lead service management and other units
- Participates in projects and development of new services
- Ensures changes and incidents are handled within deadlines and service levels
Requirements
- At least 3 year of Operations Manager experience
- Experience in process mgmt. or application administration
- Experience with operation and technologies (preferred)
- Good knowledge of IT Service Management
- Good knowledge of Microsoft Excel and other office applications
- Good knowledge of MS Technologies
- Language knowledge: Business English and Business German
- Strong interpersonal skills
- Good communication skills
- Structural problem-solving abilities
- Analytical skills and the ability to interpret
- Agile methodology knowledge
Benefits
- Remote working possibility only within Hungary due to European taxation regulation.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations managementprocess managementapplication administrationIT Service ManagementMicrosoft ExcelMS TechnologiesAgile methodology
Soft skills
interpersonal skillscommunication skillsproblem-solvinganalytical skills