Deutsche Börse

Service Desk Analyst, German

Deutsche Börse

part-time

Posted on:

Location Type: Hybrid

Location: Prague • 🇨🇿 Czech

Visit company website
✨ AI Apply
Apply

Job Level

Entry Level

About the role

  • Ticket creation in SAP CRM for Level 1 support teams in Deutsche Börse Client Service department
  • Support our internal teams in administrative tasks and internal projects
  • Provide telephony assistance in the event of incoming overflow calls
  • Maintain contact information in SAP
  • Support of upcoming releases of trading and clearing systems
  • Work in shifts

Requirements

  • Students must be enrolled in an academic program recognized by the state during their student assistance
  • Proficiency in MS Office
  • Proficiency in English and in German
Benefits
  • Hybrid Work and Flexible working hours
  • Health & Wellbeing - fully covered
  • Multisport card
  • Meal allowance for each working day (paid directly to your salary)
  • Flexible Benefit Account (Pluxee) - 300 per month
  • Referral bonus - for a successful recommendation of your friend worldwide

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SAP CRMMS Office
Soft skills
administrative supportcommunicationteam support