Deutsche Börse

Head of Unit – Account Manager Intercompany Contracts

Deutsche Börse

full-time

Posted on:

Location Type: Hybrid

Location: Prague • 🇨🇿 Czech

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Job Level

Lead

About the role

  • You will be responsible for leading the Account Management Team of Deutsche Börse Prague Branch and report into the Organisational Services Team of Deutsche Börse AG in Eschborn
  • Jointly with your team, you will manage the intercompany contract end-to-end, from creation to the approval process with respective internal Group stakeholders (e.g. Service Provider, Customer, Outsourcing, Accounting, Tax etc.)
  • You act as the single point of contact for the responsible legal entities and business owners on intercompany contract related topics
  • Your main task includes the support of internal supplier in definition of service scope, pricing and KPI, to facilitate the alignment between internal customers and suppliers as well as stakeholders in Accounting and Tax
  • You take responsibility for the processing and maintenance of intercompany contracts along the contract lifecycle incl. data quality of services and KPIs in respective tools
  • You take responsibility for adequate and timely creation of reports to executive management and business areas
  • You actively support internal and external audits
  • As a Head of Unit, you actively develop your team into a performant group of professionals, who become an asset for the company as they gain experience in our function

Requirements

  • At least 5 years of professional experience in disciplines such as customer service, account management service, provider management or a comparable function
  • Committed and excited about people management with relevant work experience in the management of teams
  • Very strong and proactive communication skills and a result-oriented working method in a team across different locations
  • Excellent integrated thinking skills between business and technology, coupled with high degree of clients and stakeholder centricity
  • Knowledge about the services delivered by especially by Deutsche Börse Group entities would be preferable
  • Knowledge of Microsoft Power-Apps (e.g. Power BI) is an asset
Benefits
  • Hybrid Work and Flexible working hours
  • Work from abroad - 12 days of remote work from EU countries per year
  • Pension fund contribution - 3% of your gross salary (5% after 5 years with us)
  • Health & Wellbeing - fully covered Multisport card, life & accident insurance, sick days and 100% salary contribution during sick leave (up to 56 days)
  • 25 vacation days
  • Mobility - fully covered public transport in Prague & free parking
  • Flexible Benefit Account (Pluxee) - 1200 per month
  • Group Share Plan - discount on company shares
  • Personal Development - annual budget of €690

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementcontract managementdata quality managementreportingKPI definitionservice scope definitionaudit supportprovider managementcustomer service
Soft skills
people managementcommunication skillsresult-orientedteam collaborationstakeholder managementintegrated thinkingclient centricity