Lead Supplier Quality Engineer – Blade Materials
Switzerland Global Enterprise
TypeScript
Senior QA Manager
dentsu Austria
full-time
Posted on:
Location Type: Office
Location: Bengaluru • 🇮🇳 India
Visit company websiteJob Level
Senior
Tech Stack
AWSAzureCloudCypressGoogle Cloud PlatformJUnitPMPSelenium
About the role
- Develop, own, and execute the overall QA strategy, ensuring alignment with organizational goals and client expectations.
- Define, implement, and monitor QA processes, standards, and best practices across projects.
- Continuously assess and adopt industry best practices, methodologies, and tools suited to the organization.
- Establish and track key QA metrics (defect density, test coverage, automation coverage, defect leakage, etc.) to measure effectiveness and drive improvements.
- Lead, mentor, and manage a team of QA Engineers and Senior QA professionals.
- Define and implement a career development and skill enhancement roadmap for team members.
- Foster a high-performance culture, motivating the team and managing individual performance effectively.
- Act as a third-line people manager, serving as an escalation point for QA leads and engineers.
- Own the hiring strategy and decision-making for the QA team, ensuring strong succession planning and talent retention.
- Ensure customer satisfaction from a software quality perspective, acting as the voice of quality in client engagements.
- Collaborate with Product Managers, Business Analysts, Architects, and Development Leads to align on requirements and quality expectations.
- Support pre-sales engagements by demonstrating QA capabilities, presenting testing strategies, and addressing client queries.
- Identify and highlight software quality risks, providing risk assessments and mitigation plans.
- Proactively contribute to production issue investigations, conducting root cause analysis, and defining preventive measures.
- Establish defect management and escalation processes to ensure timely resolution of quality issues.
- Drive test efficiency and productivity improvements through process optimization, automation, and tool adoption.
- Own quality assurance initiatives that strengthen release predictability, reliability, and time-to-market.
- Stay up to date with the latest QA trends, tools, and technologies, and integrate relevant advancements into the QA practice.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field
- 10+ years of experience in software quality assurance, with at least 3–5 years in a QA leadership or managerial role
- Strong knowledge of QA methodologies, processes, and best practices (manual and automation)
- Experience with test management tools (e.g., JIRA, TestRail, Zephyr, ALM)
- Proven ability to manage and scale QA teams, driving both people and process excellence
- Strong leadership, problem-solving, and decision-making skills
- Excellent communication and stakeholder management abilities.
- Hands-on experience with test automation frameworks and tools (e.g., Selenium, Cypress, Playwright, TestNG, JUnit)
- Knowledge of CI/CD pipelines and QA integration into DevOps
- Experience in Agile/Scrum environments and familiarity with SAFe or other scaled Agile frameworks
- Certification in Quality Assurance/Testing (e.g., ISTQB, CSTE, CSQA) or Project Management (PMP, CSM) is a plus
- Exposure to cloud platforms (AWS, Azure, GCP) and testing strategies for SaaS-based applications
Benefits
- Continuous improvement & innovation initiatives
- Professional development opportunities
- High-performance culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
QA methodologiestest management toolstest automation frameworksCI/CD pipelinesAgileScrumSAFedefect managementroot cause analysisprocess optimization
Soft skills
leadershipproblem-solvingdecision-makingcommunicationstakeholder managementmentoringteam managementperformance managementmotivationcollaboration
Certifications
ISTQBCSTECSQAPMPCSM