Manager, Business Enablement

dentsu Austria

Manager guiding customer data, analytics, identity, and CX technology strategy for Merkle clients. Delivering roadmaps, insights, measurement plans, and activation solutions.

Posted 8/4/2026full-timeRemote • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $113,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in analytics, data strategy, and strategic planning, with a strong ability to translate complex data insights into actionable business solutions. Proficient in managing client communications and collaborating across teams to develop customer-centric strategies and roadmaps.

Highest-signal resume keywords

Analytics ExperienceData Strategy DevelopmentCX Technology FamiliarityStrong Communication SkillsRoadmap Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisBusiness ConsultingStrategic PlanningMeasurement PlanningProgram Planning

Soft Skills

Collaborative Working StyleAttentive ListeningStorytelling with Data

Tools & Technologies

Cloud Data WarehousesCustomer Data PlatformsCross-Channel Messaging PlatformsContent Management SystemsPowerPoint

Industry Keywords

Customer ExperienceCorporate RetailMulti-Phased MeasurementAnalytic ToolsTechnical Solutions

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead and manage customer analysis deep dives
Execute strategies outlined by senior leadership
Manage day-to-day communication with clients
Support cross-functional projects involving Customer Marketing Data, Technology Strategy, Identity, and Analytics
Provide data analysis and key insights to inform planning and initiative prioritization
Assist with developing roadmaps and use cases
Deliver insights for strategic and long-term planning using value-based measurement
Incorporate CX technology feasibility into planning and prioritization
Identify technology challenges and cross-solutioning opportunities across workstreams
Support training of junior team members on data-, analytics-, and technology-driven solutions
Collaborate with cross-agency SMEs to develop client- and customer-centric solutions
Create executive-level presentations and analyses of analytic, data, and identity solutions
Contribute to multi-phased measurement, technology, analytic, and data roadmaps
Translate data and results into clear narratives for technical and non-technical audiences
Partner with client teams to develop activation use cases across brand and market segments
Support measurement planning for activation efforts
Collaborate with Merkle and client teams to drive integrated use of data, analytics, and technology

Requirements

What you’ll need

5+ years of experience in analytics, business consulting, data strategy, and/or strategic planning functions
2–3 years of experience working across multiple business or strategic disciplines
Mix of agency and corporate experience preferred
Experience contributing to work products from technical and strategic teams
Familiarity with CX technologies, including cloud data warehouses, CDPs, cross-channel messaging platforms, and content management
Exposure to translating ML/AI models and analytic projects into business action
Corporate retail experience is a plus
Strong written and oral communication skills with ability to present to senior stakeholders
Attentive listening and collaborative working style
Proficiency in PowerPoint
Experience building roadmaps and program plans
Ability to leverage data and insights for storytelling and solution development
Ability to translate ambiguous requests into tangible, tactical solutions
Ability to explain complex analytic, technical, and data solutions in simplified language
Ability to manage client and agency workflows
Solid business acumen
Working knowledge of a broad spectrum of analytic tools, solutions, and technologies and their application to business outcomes

Benefits

Comp & perks

Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Flexible paid time off
At least 15 paid holidays per year
Paid sick and safe leave
Paid parental leave
Reasonable accommodation for individuals with disabilities and disabled veterans