dentsu Austria

Associate Director, Media Tech & Ad Ops

dentsu Austria

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $70,000 - $105,000 per year

Job Level

Senior

About the role

  • Media Reporting Enablement via Tagging
  • Lead and manage tagging and activity tracking for approximately 100 client websites and microsites.
  • Oversee the development and implementation of tagging automation solutions, including custom scripts and web-based tools.
  • Team Development & Training
  • Ensure timely and accurate completion of tagging and audience-related deliverables across the team.
  • Mentor team members to build technical proficiency and confidence in their respective areas of responsibility.
  • Client Relationship Management
  • Act as the main point of contact for senior client stakeholders regarding tagging and technical enablement.
  • Translate client needs into actionable plans and ensure internal teams deliver on expectations.
  • Set and manage client expectations around technical feasibility, timelines, and outcomes.
  • Proactively identify opportunities to expand the agency's value to clients through new tools.
  • Maintain a high level of responsiveness, professionalism, and strategic thinking in all client communications.
  • Strategic Leadership
  • Promote a culture of continuous learning and innovation related to tagging, tracking, and audience strategies.
  • Solve problems with a focus on long-term solutions, not quick fixes.
  • Ensure the team is fully trained on internal processes, best practices, and Carat Media tools.
  • Provide guidance on core media platforms such as Google Campaign Manager.
  • Communication & Collaboration
  • Foster open and consistent internal communication.
  • Establish structured communication processes with clients, analytics, ad ops, and digital teams.
  • Develop and deliver clear, persuasive client presentations and other key communications.
  • Tailor messaging to different audiences, aligning content with their needs and perspectives.
  • Influence stakeholders through clear, confident communication.
  • Share key company information effectively with clients and internal teams.

Requirements

  • Bachelor’s degree; MBA a plus
  • 7+ years experience
  • Experience managing a team of people & both large- scale and smaller initiatives
  • Proficient in MS office suite (MS Excel, MS Word, MS PowerPoint)