Social Media Content Specialist, English/Japanese

dentsu Austria

full-time

Posted on: 10/3/2025

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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💰 CA$17 - CA$17 per hour

Mid-LevelSenior

Spark

About the role

Moderating and responding to comments across our clients' social channels using their unique brand voice.
Writing thoughtful, engaging content to spark conversations and drive engagement.
Ensuring online communities are safe, respectful, and aligned with client guidelines.
Escalating issues, insights, or trends to the internal team when needed.
Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience.

Native-level fluency in English AND Japanese.
Exceptionally strong written communication skills (spelling, grammar, clarity) in both English AND Japanese.
You live in Canada and are legally allowed to work here.
You’re open and available to work any shift, any day - including weekends.
You’ve got professional experience managing social platforms, specifically moderating and engaging.
You know how to write for brands and can adapt your tone for different audiences.
You know your way around and the ins and outs of all the major social platforms.
You’re into the kind of content you’ll be moderating - whether it’s tech, retail, food, or hospitality and tourism, you’re curious and engaged.
You’re organized, reliable, and have excellent customer service instincts.
You have fast, reliable internet with no data restrictions.
You also have an active Facebook account.

Benefits

A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all hourly employees working a minimum of 22 hours a week.

Tip: use these terms in your resume and cover letter to boost ATS matches.

written communicationcontent writingsocial media managementmoderationengagement

organizational skillsreliabilitycustomer serviceadaptabilitycuriosity