Senior Account Manager

dentsu Austria

Senior Account Manager role focused on client relationship management for a major retail client at Merkle. Overseeing day-to-day execution of marketing strategies with strong account management.

Posted 6/27/2026full-timeRemote • Oregon • 🇺🇸 United StatesSenior💰 $68,000 - $110,400 per yearWebsite

About the role

Key responsibilities & impact

Support or act as the primary contact for day-to-day delivery team and client
Responsible for building strong relationships with key client stakeholders and other teams to ensure campaign schedules and processes are clear and adhered to
Run internal and external client meetings; responsible for daily communication with key internal and external contacts
Ensure timeliness and quality of client deliverables
Continuously observe and identity areas to improve existing processes
Bring leadership, guidance and operational efficiencies to the delivery team
View of bigger picture and disseminating information to the appropriate parties for execution
Apply critical thinking skills to identify and mitigate potential delivery risks
Remain extremely focused on detail while managing multiple email campaigns simultaneously through Braze.

Requirements

What you’ll need

Bachelor's Degree required
6+ years related agency experience, specifically within digital marketing or marketing operations
Must have experience with Braze
Excellent, proven organizational skills, including strong attention to detail and ability to effectively manage multiple projects simultaneously
Experience with client-facing responsibilities and with giving client presentations
Knowledge of contracts and managing a SOW, along with scope creation and management
Ability to leverage business experience / acumen to identify new business and marketing opportunities
Strong listening and superior relationship building skills
Experience leading teams is a plus

Benefits

Comp & perks

Medical, vision, and dental insurance
Life insurance
Short-term and long-term disability insurance
401k
Flexible paid time off
At least 15 paid holidays per year
Paid sick and safe leave
Paid parental leave

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Digital MarketingMarketing OperationsProject ManagementClient PresentationsScope ManagementContract KnowledgeProcess ImprovementRisk MitigationEmail Campaign ManagementBraze

Soft Skills

Organizational SkillsAttention to DetailRelationship BuildingListening SkillsCommunication SkillsLeadershipCritical ThinkingCollaborationClient-Facing ExperienceGuidance

Certifications

Bachelor's Degree