Social Media Content Specialist, English + Other Languages

dentsu Austria

Social Media Content Specialist moderating and responding to comments across clients' social channels. Writing engaging content and ensuring online communities are safe and respectful.

Posted 6/25/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 $12 - $16 per hourWebsite

Tech Stack

Tools & technologies

Spark

About the role

Key responsibilities & impact

Moderating and responding to comments across our clients' social channels using their unique brand voice.
Writing thoughtful, engaging content to spark conversations and drive engagement.
Ensuring online communities are safe, respectful, and aligned with client guidelines.
Escalating issues, insights, or trends to the internal team when needed.
Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience.

Requirements

What you’ll need

Strong written communication skills (spelling, grammar, clarity) in English with strong cultural awareness
Experience managing social platforms, specifically moderating and engaging
Ability to write for brands and adapt tone for different audiences
Familiarity with all major social platforms such as Facebook (account use may be required depending on client needs)
Ability to engage with a variety of content topics (e.g., tech, retail, food, hospitality, tourism, health, pharma)
Strong organizational skills, reliability, and excellent customer service instincts
Access to reliable, high-speed internet suitable for remote work
Not required, but preferred - the ability to speak one or more of the following languages fluently: French Spanish Turkish German Arabic Hebrew Finnish Swedish Danish Norwegian Korean Japanese Thai Greek

Benefits

Comp & perks

100% remote from day one - and always will be.
Be part of a creative, supportive, and fast-moving team.
Work with exciting global brands.
Contribute to a people-first culture that values authenticity and inclusion.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

written communicationcontent writingsocial media managementmoderationengagementcultural awarenesstone adaptationcontent topic engagement

Soft Skills

organizational skillsreliabilitycustomer serviceadaptability