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Client Partner
dentsu AustriaClient Partner managing client relationships and delivering high-quality consulting services at Merkle. Leading strategic growth initiatives for clients ranging from €2–6 million in annual net revenue.
About the role
Key responsibilities & impact- Owns overall client satisfaction and the ongoing growth and evolution of client relationships by ensuring successful delivery of work and cultivating strong partnerships
- Responsible for managing a portfolio of accounts
- Provides leadership and direction to cross-functional teams focused on delivering value and ensuring quality
- Engage with executives, manages client expectations, reinforces value, and identifies cross-sell opportunities
- Effectively manages all commercial aspects of the client relationship, including contracts, pricing, profitability, and internal revenue and profit forecasting
- Accurately plans and forecasts revenue growth to achieve net revenue and margin targets
- Develops and drives growth and account plans, processes, and strategies that improve results for clients while expanding the account portfolio
- Works closely with the growth team to develop proposal and presentation content and strategies for new business opportunities
- Proactively ensures a highly engaged team staffed with top talent.
Requirements
What you’ll need- Minimum of 8 years of experience in a digital agency or consulting environment
- Experience across a broad spectrum of digital consulting, including strategy, technology advisory, development, and design
- Strong relationship and client management skills
- Experience in account planning and strategic development
- Ability to lead both internal and client-facing teams
- Strong business acumen with the ability to develop and manage budgets, forecasts, and pro forma models
- Exceptional written and verbal communication skills, including presentations and client engagement
- Ability to multitask and thrive in a fast-changing environment
- Strong attention to detail with a proven ability to meet high expectations consistently
- Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
- Fluent in English and Dutch.
Benefits
Comp & perks- Coaching and personal guidance
- Excellent development and career growth opportunities
- A competitive salary with attractive secondary employment benefits
- A dynamic and enjoyable work environment where hard work and teamwork go hand in hand with having fun together
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account planningstrategic developmentbudget managementforecastingpro forma modelingdigital consultingtechnology advisorydevelopmentdesign
Soft Skills
client managementleadershipcommunicationmultitaskingattention to detailrelationship buildingteam engagementclient engagementbusiness acumen