dentsu Austria

UX Researcher – Temporary Worker

dentsu Austria

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Salary

💰 $45 - $61 per hour

About the role

  • Design and lead end-to-end studies using a mix of qualitative and quantitative methods, including 1:1 interviews, usability testing, card sorting, and diary studies.
  • Recruit and manage participants with support of testing platforms and programs, across diverse demographics, ensuring ethical standards and data privacy (GDPR/CCPA) are maintained.
  • Synthesize raw data via affinity mapping, thematic analysis, quant/qual triangulation into meaningful artifacts such as personas, journey maps, and service blueprints that align with client goals.
  • Moderate remote and in-person sessions with a high degree of empathy and think-aloud expertise, uncovering latent user needs that go beyond surface-level feedback.
  • Maintain a research repository to ensure insights are searchable and reusable across different phases of the client engagement.
  • Translate business goals into research objectives, business analysis, KPI opportunities, or opportunity sizing, helping clients understand what they need to learn rather than just what they want to build.
  • Create and facilitate workshops and stakeholder interviews, including scripts and guides, and findings to align internal and external teams on the research roadmap.
  • Deliver compelling presentations that use data storytelling and findings to influence executive-level stakeholders and justify design pivots.
  • Act as a subject matter expert during pitch meetings, explaining the value of research to prospective agency clients.
  • Collaborate with Design Leads to ensure that research findings are directly integrated into wireframes, prototypes, and final high-fidelity designs.

Requirements

  • 3–7 years of professional experience in UX research, design research, or human-centered research
  • Bachelor's or Master's degree in Psychology, Human-Computer Interaction (HCI), Anthropology, Sociology, Cognitive Science, or a related field
  • A strong set of case studies demonstrating your research process, critical thinking, and the specific impact your insights had on a final product or client strategy
  • Proven ability to work effectively with UI/UX designers, product managers, and engineers throughout the entire software development lifecycle
  • Exceptional storytelling skills and the ability to present complex research findings to senior executive leadership or non-design stakeholders with clarity and persuasion
  • Proficiency with modern research platforms and remote testing tools such as Dovetail, UserTesting, UserZoom, or Lookback
  • Proficiency in Figma and Miro or Mural for synthesis and workshop facilitation
  • Experience with quantitative analysis tools like Optimal Workshop and basic proficiency in analytics tools like Amplitude or Mixpanel
  • Familiarity with AI-assisted research tools for automated transcription and data tagging, such as Otter.ai
  • Advanced mastery of qualitative and quantitative methodologies, including ethnography, diary studies, survey design, and behavioral analysis.
Benefits
  • Paid holidays
  • Safe and sick time
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX researchdesign researchhuman-centered researchqualitative methodsquantitative methodsdata synthesisaffinity mappingthematic analysisquant/qual triangulationbehavioral analysis
Soft Skills
empathycritical thinkingstorytellingpresentation skillscollaborationfacilitationstakeholder managementresearch roadmap alignmentdata storytellingsubject matter expertise