Technical Customer Integration Manager

Dental21

Technical Customer Integration Manager integrating clients into a digital platform for dental practices. Providing support and managing onboarding processes for dental practices remotely and onsite.

Posted 4/27/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Technical integration of new customers into our system (system setup and configuration)
Technical support during onboarding of new customers (dental practices) remotely and on-site
Technical support for our dental practices via phone, email, or on-site

Requirements

What you’ll need

Native or fluent German (min. C1+)
Business-level English (B2)
Strong IT literacy and willingness to learn
Ability to understand complex processes and the functioning of software systems
Experience with the technical aspects of German practice management systems for dental practices (a strong plus)
Structured, detail-oriented and analytical working style
Interest in or experience with Customer Success / Support
Strong communication and advisory skills
Willingness to travel occasionally to visit clients across Germany

Benefits

Comp & perks

Flexible working (remote-first)
Modern work culture
Flat hierarchies and plenty of scope for initiative
Attractive salary & development opportunities
Central office in Berlin on Kurfürstendamm (Ku'damm)
A strong team with a genuine mission in healthcare

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical integrationsystem setupsystem configurationtechnical supportGerman practice management systems

Soft Skills

strong IT literacywillingness to learnstructured working styledetail-orientedanalytical working stylestrong communication skillsadvisory skills