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Care Coordinator
Dental ViewsCare Coordinator responsible for taking inbound calls for all offices across the company’s network. Utilizing effective communication to build trust with patients and manage appointment data.
Posted 7/3/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $20 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication skills, both written and verbal, while effectively managing patient interactions through phone, chat, and email. Proficient in data entry and familiar with Microsoft Office Suite, ensuring accurate scheduling and information collection.
Highest-signal resume keywords
Bilingual (Spanish)Customer Service ExperienceData Entry ProficiencyMicrosoft Office Suite KnowledgeCritical Thinking Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryCustomer ServiceAppointment SchedulingCall HandlingInformation Collection
Soft Skills
Effective CommunicationTrust BuildingCritical Thinking
Industry Keywords
Call Center ExperienceService Industry ExperienceDental Office Knowledge
About the role
Key responsibilities & impact- Responsible for taking inbound calls for all offices across the company’s network
- Using effective communication over the phone, chat, and email that builds trust with patients
- Utilizing the computer to enter patient data into the correct office schedules
- Collecting necessary information for successful treatment on appointment date
- Averaging a set number of appointments determined by management each day
- Making outbound calls to potential patients and those that missed appointments
- Other tasks may be assigned as needed by the business.
Requirements
What you’ll need- Strong critical thinking skills
- Strong written and verbal communication
- Bilingual (Spanish) preferred
- Prior experience in call center a plus
- At least 3 years in service industry or customer service-related field
- Extremely familiar with using computers and entering data into computers
- Knowledge of Microsoft Office Suite
- Prior experience in dental office a plus but not required.
Benefits
Comp & perks- Medical
- Dental
- Vision
- 401K
- Life Insurance
- vacation time
- other supplemental benefits.