Service Engineer 4

DENSO Europe

Senior technical expert in automotive warranty improvement tasks and data analysis. Collaborating with cross-functional teams to enhance service performance and mentor colleagues.

Posted 6/6/2026full-timeSouthfield • Missouri • 🇺🇸 United StatesSeniorLead💰 $123,000 - $153,000 per yearWebsite

About the role

Key responsibilities & impact

Establish and support technical standards for warranty improvement activities and root cause identification across service engineering functions.
Utilize advanced data analysis and visualization techniques to analyze large datasets and identify trends related to warranty performance and field quality concerns.
Prepare and present technical reports and findings to internal and external customers using advanced vehicle system knowledge.
Develop technical hypotheses from complex data and engineering information to determine root causes of warranty issues.
Perform vehicle testing, instrumentation setup, data acquisition, and analysis to evaluate system-level performance and failure modes.
Develop next-level service strategies and coach team members on implementation and continuous improvement initiatives.
Lead and support cross-functional investigations involving Engineering, Manufacturing, Sales, Quality, and customer organizations.
Negotiate and support warranty cost recovery discussions with customers when required.
Develop new investigative methodologies, analytics models, and diagnostic frameworks when existing processes are insufficient.
Standardize best practices, technical procedures, and departmental diagnostic strategies to improve efficiency and performance.
Mentor and train colleagues to strengthen technical capability within the team.

Requirements

What you’ll need

Bachelor’s degree in engineering or a related field
8+ years of technical automotive experience in Vehicle systems diagnostics, service engineering, field quality engineering or related

Benefits

Comp & perks

Medical, Dental, Vision, Prescription Drug plans
401K with 4% Company Match
Vacation/PTO and 13 paid Holidays
Bonus Program
FSA/HSA and Dependent Care Programs
Company provided Life, Disability, ADD and Business Travel Insurance
Various No Cost Wellness & Chronic Condition Management Programs
Various Optional Insurance programs such as legal, identity theft, critical illness, etc.
Tuition Reimbursement
Career Development and Ongoing Training
Employee Assistance Program
Employee Spotlight and Recognition Program
Volunteer Opportunities
Onsite Fitness Center (vary by location)
Cafeteria and food markets (vary by location)
Onsite Health Clinic and Pharmacy (vary by location)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisdata visualizationvehicle system knowledgevehicle testinginstrumentation setupdata acquisitionanalytics modelsdiagnostic frameworkstechnical reportingroot cause analysis

Soft Skills

coachingmentoringnegotiationcross-functional collaborationcontinuous improvementpresentation skillsproblem-solvingleadershipcommunicationteamwork

Certifications

Bachelor’s degree in engineering