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Salesforce Business Analyst, Product Owner – Contract-to-Hire
DemandPDXSalesforce Business Analyst / Product Owner supporting strategic initiatives in eCommerce. Responsible for managing requirements and delivering high-quality solutions to meet business goals.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
business requirements analysisuser storiesacceptance criteriaprocess flowsproduct backlog managementAgile methodologiesrequirements documentationtest scenariosUser Acceptance Testing (UAT)functional requirements
Soft Skills
stakeholder managementcommunication skillsfacilitationorganizational skillsattention to detailanalytical skillsproblem-solvingprioritizationcollaborationdecision-making
Tools & Technologies
SalesforceCommerce CloudSales CloudService CloudExperience CloudJiraConfluenceAzure DevOpsproject management toolscollaboration tools
Industry Keywords
Agile deliveryScrumsoftware delivery initiativesbusiness process documentationrequirements artifactsproject documentationsprint planningbacklog refinementcross-functional teamsdevelopment teams
Tech Stack
Tools & technologiesAzureCloud
About the role
Key responsibilities & impact- Gather, analyze, and document business requirements through stakeholder interviews, workshops, and discovery sessions
- Translate business objectives into user stories, acceptance criteria, process flows, and functional requirements
- Manage and prioritize the product backlog based on business value, dependencies, and delivery timelines
- Facilitate backlog refinement, sprint planning, and requirements grooming sessions with development teams
- Ensure requirements, dependencies, stakeholders, and testing plans are aligned before development begins
- Coordinate with cross-functional teams to support project readiness and successful delivery
- Serve as the primary liaison between business stakeholders and delivery teams
- Communicate project status, risks, dependencies, and decisions to stakeholders and leadership
- Support development teams by providing business context, requirement clarification, and decision-making assistance throughout implementation
- Create and maintain project documentation, business process documentation, requirements artifacts, and decision logs
- Track project progress, milestones, risks, and blockers while supporting delivery reporting activities
- Define test scenarios and business validation criteria for new functionality and enhancements
- Collaborate with QA teams to ensure requirements are properly mapped to test cases
- Support User Acceptance Testing (UAT) planning, execution, and validation
- Validate delivered solutions against documented requirements and acceptance criteria
Requirements
What you’ll need- 5+ years of experience as a Business Analyst, Product Owner, Technical Project Manager or similar role supporting software delivery initiatives
- Experience working with Salesforce platforms, including Commerce Cloud, Sales Cloud, Service Cloud, Experience Cloud, or related Salesforce solutions
- Strong experience gathering, documenting, and managing business and functional requirements
- Proven ability to write detailed user stories, acceptance criteria, workflows, and process documentation
- Experience managing product backlogs within Agile delivery environments
- Familiarity with Agile methodologies, Scrum ceremonies, and software development lifecycles
- Experience using Jira, Confluence, Azure DevOps, or similar project management and collaboration tools
- Strong stakeholder management and communication skills
- Ability to facilitate meetings, workshops, and requirements-gathering sessions
- Excellent organizational skills with strong attention to detail
- Strong analytical and problem-solving capabilities
- Ability to manage multiple priorities in a fast-paced environment
Benefits
Comp & perks- 35 or 40 hour work weeks
- Work remotely
- Flexible work schedule
- Competitive compensation
- Opportunity for long-term placement (contract-to-hire)
- Work with top-tier eCommerce clients and platforms