Senior Consultant – ServiceNow CMDB Steward

Delta Consulting Group

Senior Consultant for ServiceNow CMDB governance and data quality management at Delta Technologies. Leading teams, managing integration, and conducting training sessions in an Agile environment.

Posted 6/30/2026full-timeLuxembourg • 🇱🇺 LuxembourgSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in CMDB governance and data quality processes, with a strong focus on continuous improvement and stakeholder collaboration in an Agile environment. Proficient in ServiceNow platform integration and facilitation of training sessions.

Highest-signal resume keywords

ServiceNow CMDB ExperienceCMDB Governance KnowledgeServiceNow CSA CertificationCI Modeling Practices UnderstandingFluency in English and French

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CMDB Data Quality ManagementData Quality Deviation CorrectionAgile MethodologiesServiceNow Platform IntegrationCI Modeling Practices

Soft Skills

Excellent Communication SkillsFacilitation SkillsAnalytical MindsetTeam-Working AbilitiesAutonomy

Tools & Technologies

ServiceNow

Certifications & Qualifications

ServiceNow CSA CertificationServiceNow CIS – Data Foundation Certification

Industry Keywords

Data GovernanceContinuous ImprovementStakeholder CollaborationAgile CeremoniesSubject Matter Expert

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Ensure the quality and governance of CMDB data.
Identify and correct inconsistencies, anomalies, and data quality deviations.
Support business and technical teams in the management of the CMDB.
Participate in the integration of new applications into the ServiceNow platform.
Lead workshops, follow-up meetings, and training sessions related to the CMDB.
Track remediation actions and propose continuous improvement initiatives.
Collaborate with different stakeholders in an Agile environment.
Participate in Agile ceremonies (daily meetings, sprint planning, retrospectives, etc.).
Serve as a Subject Matter Expert to support colleagues.

Requirements

What you’ll need

At least 3 years of experience with ServiceNow CMDB.
Strong knowledge of CMDB governance and data quality processes.
ServiceNow CSA certification (required).
ServiceNow CIS – Data Foundation certification (advantageous).
Understanding of CI modeling practices and their lifecycle.
Excellent communication and facilitation skills.
Analytical mindset, autonomy, and strong team-working abilities.
Degree in Computer Science, Management, Engineering, or equivalent.
Fluency in English and French is required; an additional language is a plus.

Benefits

Comp & perks

Ready to take on new challenges at a company with a great working environment?
Benefit from a diverse and extensive client network.
Work in a friendly environment with numerous social and technical events.
Competitive salary based on experience and profile.