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Senior Consultant – IT Maintenance Manager
Delta Consulting GroupSenior Consultant managing IT maintenance activities for clients in Luxembourg. Collaborating with technical teams to ensure operational effectiveness and project coordination.
Tech Stack
Tools & technologiesERPJ2EEOracle
About the role
Key responsibilities & impact- Plan and coordinate application maintenance activities
- Ensure the operational availability of solutions
- Coordinate technical teams and developers (Level 3 support)
- Manage corrective, adaptive and enhancement requests
- Participate in deliverable testing (creation and execution of test plans)
- Coordinate production deployments
- Update mandatory documentation
- Ensure data security and integrity
- Support the business owner in validating design documents
- Provide Level 2 support
- Work according to Quapital IT standards and BPM governance (PROMETA)
Requirements
What you’ll need- Hold at least a Bachelor's degree (BAC+3) in Computer Science or a related field
- Demonstrated experience in application maintenance management
- Coordinate Level 3 support teams and oversee technical interventions
- Master quality processes and incident and change ticket management
- Use JIRA and associated plugins (e.g. XRay) in an operational context
- Apply project management methodologies (ideally Quapital or equivalent)
- Work on J2EE (IBM WebSphere) or Oracle APEX environments
- Work on ERP solutions such as Odoo or BI tools like Qlik Sense
- Operate in a public sector environment
- Bachelor's degree (BAC+3) minimum in Information Technologies or equivalent field
- English and French are mandatory; an additional language is considered an asset.
Benefits
Comp & perks- Ready to take on new challenges in a company with a great working environment?
- Benefit from a diverse and extensive client network.
- Work in a friendly environment with numerous social and technical events.
- Attractive salary depending on profile.
ATS Keywords
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Hard Skills & Tools
application maintenance managementLevel 3 supportquality processesincident managementchange ticket managementJ2EEIBM WebSphereOracle APEXERP solutionsBI tools
Soft Skills
coordinationcommunicationsupportvalidationtestingdocumentationproject management
Certifications
Bachelor's degreeBAC+3 in Computer ScienceBAC+3 in Information Technologies