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Senior Consultant – IT Maintenance Manager
Delta Consulting GroupSenior Consultant managing IT maintenance activities for clients in Luxembourg. Collaborating with technical teams to ensure operational effectiveness and project coordination.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
application maintenance managementLevel 3 supportquality processesincident managementchange ticket managementJ2EEIBM WebSphereOracle APEXERP solutionsBI tools
Soft Skills
coordinationcommunicationsupportvalidationtestingdocumentationproject management
Tools & Technologies
JIRAXRayOdooQlik SenseBPM governanceQuapital IT standards
Certifications & Qualifications
Bachelor's degreeBAC+3 in Computer ScienceBAC+3 in Information Technologies
Industry Keywords
public sectordata securitydata integrityproduction deploymentstest plans
Tech Stack
Tools & technologiesERPJ2EEOracle
About the role
Key responsibilities & impact- Plan and coordinate application maintenance activities
- Ensure the operational availability of solutions
- Coordinate technical teams and developers (Level 3 support)
- Manage corrective, adaptive and enhancement requests
- Participate in deliverable testing (creation and execution of test plans)
- Coordinate production deployments
- Update mandatory documentation
- Ensure data security and integrity
- Support the business owner in validating design documents
- Provide Level 2 support
- Work according to Quapital IT standards and BPM governance (PROMETA)
Requirements
What you’ll need- Hold at least a Bachelor's degree (BAC+3) in Computer Science or a related field
- Demonstrated experience in application maintenance management
- Coordinate Level 3 support teams and oversee technical interventions
- Master quality processes and incident and change ticket management
- Use JIRA and associated plugins (e.g. XRay) in an operational context
- Apply project management methodologies (ideally Quapital or equivalent)
- Work on J2EE (IBM WebSphere) or Oracle APEX environments
- Work on ERP solutions such as Odoo or BI tools like Qlik Sense
- Operate in a public sector environment
- Bachelor's degree (BAC+3) minimum in Information Technologies or equivalent field
- English and French are mandatory; an additional language is considered an asset.
Benefits
Comp & perks- Ready to take on new challenges in a company with a great working environment?
- Benefit from a diverse and extensive client network.
- Work in a friendly environment with numerous social and technical events.
- Attractive salary depending on profile.