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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in authoring Business Requirements Documents and functional specifications for banking services, with a strong understanding of banking processes and regulatory compliance. Proficient in stakeholder engagement and process mapping, ensuring clarity and standardization across service documentation.
Highest-signal resume keywords
Business Requirements Document (BRD) AuthoringBanking Value Chains KnowledgeRegulatory Compliance UnderstandingProcess Mapping (BPMN)Project Management Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Requirements Document (BRD) AuthoringFunctional Specification WritingProcess Mapping (BPMN)Data Governance AwarenessRegulatory Reporting KnowledgeBanking Operations UnderstandingService Delivery Frameworks FamiliarityOperational Touchpoint IdentificationRisk and Gap AnalysisDocumentation Standards Establishment
Soft Skills
Exceptional Written CommunicationInterpersonal SkillsStakeholder ManagementPrioritization and Time ManagementProblem-Solving
Tools & Technologies
AI ToolsLarge Language Models (e.g., ChatGPT, Copilot)Project Management Tools
Certifications & Qualifications
PMPPRINCE2Agile
Industry Keywords
BankingPaymentsSecuritiesInvestment ManagementCash ManagementTrade FinanceRegulatory ComplianceAML/KYC OperationsMiddle Office OperationsBack Office Operations
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Author high-quality BRDs and SFDs for a portfolio of banking Operate services spanning multiple value chains (payments, securities, lending, investment management, cash management, trade finance, and more).
- Engage with senior stakeholders and subject matter experts (partners, banking operations specialists, technology leads) to capture requirements, challenge assumptions, and ensure completeness and feasibility of specifications.
- Map end-to-end banking processes across middle and back office, identifying operational touchpoints, regulatory constraints, and integration requirements for each target service.
- Ensure consistency and standardisation across the full service catalogue, establishing reusable templates, taxonomies, and documentation standards.
- Identify dependencies, risks, and gaps early in the specification phase, proactively escalating and proposing solutions to keep the programme on track.
- Act as a central knowledge hub for banking Operate service design, maintaining a clear and organised repository of all specifications and supporting documentation.
Requirements
What you’ll need- Bachelor's degree in Business, Finance, Banking, Economics, Engineering, or Information Technology (Master's preferred), or equivalent professional experience.
- Around 3-4 years of relevant experience in the banking industry , with demonstrated exposure to middle- and/or back-office operations.
- Solid knowledge of multiple banking value chains , including but not limited to: Payments & Cash Management, Securities (custody, settlement, corporate actions), Investment & Portfolio Management, Credit & Lending (consumer, corporate, syndicated), Mortgage & Real Estate Finance, Lombard & Collateral Management, Trade Finance, Regulatory Reporting & Compliance Operations.
- Proven experience writing Business Requirements Documents, functional specifications, or service descriptions in a structured and professional manner.
- Strong understanding of banking processes, controls, and regulatory environment (e.g., PSD2, MiFID II, Basel, AML/KYC operations).
- Proficient in using AI tools and Large Language Models (e.g., ChatGPT, Copilot, Claude) to enhance productivity, for research, drafting, analysis, and structuring of complex documentation.
- Strong data affinity, including awareness of data flows, data governance, and data quality principles within banking operations.
- Familiarity with target operating model design, process mapping (BPMN or equivalent), and service delivery frameworks.
- Proficiency in project management methodologies and tools; certifications (e.g., PMP, PRINCE2, Agile) are an asset.
- Exceptional written communication skills — ability to produce clear, structured, and professional documentation.
- Strong interpersonal and stakeholder management skills, comfortable engaging with senior leadership and subject matter experts.
- Fluent in English; French and/or any additional language is an asset.
- Ability to efficiently manage multiple deliverables and priorities in a fast-paced, high-ambition environment.
Benefits
Comp & perks- Access top-notch training and career development.
- Global impact, local connections.
- Innovative work that matters.