Deloitte

T&T Consultant – ETP as Service/Operate, SAP Analytics Cloud

Deloitte

full-time

Posted on:

Location Type: Office

Location: Jakarta • Indonesia

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Tech Stack

CloudPMP

About the role

  • Render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident troubleshooting
  • Resolve any production incident and monitor the fixes to ensure correct resolution
  • Identify and perform problem management to reduce re-occurring issues/incidents
  • Lead discussions on high level solution design for medium to complex level enhancements
  • Maintain documentation according to firm standards and best practices
  • Actively participate and contribute to any Continuous Improvement initiatives
  • Support the project teams in delivery of our solution applications and in development of work products that address our clients’ business needs
  • Develop presentation materials or documentations and coordinate communications with the client
  • Uphold the firm’s standards and ethos in working with fellow team members and in interactions with the clients
  • Lead and/or coach Analyst and Consultant level members
  • Support business development efforts by contributing to preparation and development of proposals

Requirements

  • 3-8 years of experience working with SAP Analytics Cloud/ SAP EPM/ Embedded BOC
  • Good knowledge of integration to other related modules/sub-modules
  • Any experience within basic technical debugging is an added advantage
  • Certifications in any of the above applications and/or certified in ITIL or Project Management (e.g., PMP, PRINCE or Agile) is an added advantage
  • Good command of English Language
  • Ability to speak and/or write other languages will be an added advantage
  • Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes
  • Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner
  • Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business
  • Willing to work based on clients’ business workdays and office hours and on rotation basis to support any critical or high request after client’s business office hours
  • Ability to travel if required, i.e. to be placed at Client’s site for the project
Benefits
  • Health insurance
  • Professional development opportunities
  • Flexible working hours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SAP Analytics CloudSAP EPMEmbedded BOCtechnical debuggingproblem managementsolution designproduction incident troubleshootingContinuous Improvementdocumentation standardsbusiness development
Soft Skills
leadershipcommunicationcollaborationstakeholder engagementproactivityresourcefulnessflexibilitypresentation skillscoachingtimeliness
Certifications
ITILProject Management Professional (PMP)PRINCEAgile