Deloitte

Senior Consultant – Sales & Service, Salesforce Functional

Deloitte

full-time

Posted on:

Location Type: Office

Location: Kuala Lumpur • Malaysia

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Job Level

Senior

Tech Stack

CloudJ2EEJavaVisualforce

About the role

  • Be an expert in the Digital Sales and Marketing Automation domain to provide a deep understanding of the relevant Salesforce solution(s).
  • Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures.
  • Lead on the design, implementation of technology and creative business solutions for iconic brands.
  • Take the lead on projects, solving some of the most exciting problems for our clients.
  • Build lasting relationships with key client stakeholders and sponsors.
  • Collaborate with amazing digital experts across disciplines to innovate and create great solutions.

Requirements

  • Tertiary qualification in a relevant technology, business, or marketing discipline.
  • 3 - 8 years’ experience in consulting and/or CRM implementation in an enterprise environment.
  • Functional or techno-functional expertise in one or more of the following: Sales Cloud, Service Cloud, Marketing Cloud.
  • Development experience in Apex, VisualForce, Force.com or Java/J2EE and AMPScript.
  • Relevant Salesforce certification(s) in Sales, Service and Marketing will be a plus.
  • Experience contributing to RFP responses and other sales activities.
  • Strong understanding of Agile / Iterative delivery methodology.
  • Drive and determination to continually learn new things and develop yourself.
  • Willing to push the technical limits and find the best solution for the business and our customers.
  • Good articulation and communication skills in English.
Benefits
  • Health insurance
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sales CloudService CloudMarketing CloudApexVisualForceForce.comJavaJ2EEAMPScriptAgile
Soft Skills
leadershipproblem-solvingrelationship buildingcollaborationcommunicationinnovationdeterminationarticulationtrainingsupport procedures
Certifications
Salesforce certificationService certificationMarketing certification