Deloitte

Senior Consultant – Customer Strategy & Design

Deloitte

full-time

Posted on:

Location Type: Office

Location: Kuala Lumpur • Malaysia

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Job Level

Senior

About the role

  • Work with clients to understand business requirements in the broader context of digital strategy and transformation agenda
  • Collaborate with Analysts, Strategists, UX Designers, Developers and Testers
  • Conduct research, interpret results and make recommendations
  • Create client-ready presentations and prototypes

Requirements

  • Tertiary qualification in a relevant business, economics, design or human psychology discipline
  • Ideally at least 4 years of strategy experience
  • Proven experience with business analysis, research, business/user/customer requirements
  • A blend of both strategic and creative skills
  • Ability to identify new opportunities by analyzing customer pain points and unmet needs, market trends and competitive gaps
Benefits
  • Positive work experiences fostering respect and inclusion
  • Celebrating diverse perspectives
  • Opportunities for personal learning and development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business analysisresearchdigital strategytransformation agendapresentation creationprototyping
Soft Skills
collaborationstrategic thinkingcreative skillsanalytical skillscommunication
Certifications
tertiary qualification in businesstertiary qualification in economicstertiary qualification in designtertiary qualification in human psychology