Deloitte

Client to Cash, Front Office Analyst

Deloitte

full-time

Posted on:

Location Type: Office

Location: Kuala Lumpur • Malaysia

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About the role

  • The Client To Cash – Front Office (CTC_FO) team performs business critical client-facing processes for Deloitte engagement teams including billing, collections, and client engagement support
  • The team bill more than $2B per period
  • The CTC-FO team leverages advanced tools and BOTs to help drive process quality and efficiency
  • The team works closely with the member firm business to ensure our service aligns to their go-to-market strategy
  • As a member of our CTC-FO team, you will have the opportunity to interact with many groups across the DTTL network to conduct daily job requirements such as: Leverage Service Now to process billing requests.

Requirements

  • Bachelor's degree in Accounting or Finance
  • Good oral and written communication skills in English
  • Strong critical thinking and analytical skills
  • Advanced knowledge of business applications such as: Excel, PowerPoint, Outlook, etc.
  • Ability to work both independently and collaboratively within a team
  • Must clearly understand how to handle confidential information
  • Ability to quickly understand and learn new skills and technologies
  • Demonstrated problem solving and critical thinking skills
  • Ability to prioritize tasks, work on multiple assignments, and manage ambiguity
  • Knowledge of SAP is a plus.
Benefits
  • Work you'll do
  • Interact with many groups across the DTTL network
  • Conduct daily job requirements such as: Leverage Service Now to process billing requests
  • Conduct various client engagement support activities including credit memos, mass time transfer, discount rate adjustment, LTD adjustments, etc.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AccountingFinanceExcelPowerPointOutlookSAPcritical thinkinganalytical skillsproblem solvingbusiness applications
Soft skills
oral communicationwritten communicationteam collaborationindependenceconfidential information handlingadaptabilitytask prioritizationambiguity management
Certifications
Bachelor's degree