Deloitte

T&T Consultant/Senior Consultant – ETP As Service/Operate, SAP, OpenText - VIM

Deloitte

full-time

Posted on:

Location Type: Office

Location: Manila • Philippines

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Job Level

Senior

About the role

  • Render 2nd level or 3rd level AMS support for escalated issues
  • Perform in-depth production incident troubleshooting and ensure resolution according to SLA
  • Maintain documentation according to firm standards, best practices
  • Actively participate in Continuous Improvement initiatives
  • Support project teams in delivery of solution applications
  • Collaborate with team members to solve problems and generate value for clients
  • Coach and lead Analyst and Consultant level members

Requirements

  • Have at least 4-8 years’ experience working with the SAP S/4HANA or SAP ECC as a support team lead/member
  • Good knowledge of integration to other related modules/sub-modules
  • Any experience within basic technical debugging is an added advantage
  • Certifications in relevant applications or ITIL/Project Management is an added advantage
  • Good command of English Language, ability to speak other languages is an added advantage
  • Ability to lead discussions and drive positive outcomes
  • Pro-active, resourceful, flexible to new solutions/applications
Benefits
  • Health insurance
  • Opportunities for professional development
  • Positive work experiences fostering respect and inclusion

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SAP S/4HANASAP ECCtechnical debuggingproduction incident troubleshootingSLA compliance
Soft skills
coachingleadershipproblem-solvingcollaborationproactiveresourcefulnessflexibility
Certifications
ITILProject Management