
L&D Operations & Technology Team Lead
Deloitte
full-time
Posted on:
Location Type: Office
Location: Kuala Lumpur • Malaysia
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Job Level
About the role
- Lead Learning Transformation Across Southeast Asia.
- Build and manage a high-performing team, fostering collaboration and accountability.
- Oversee end-to-end learning operations—platforms, learner support, compliance, reporting, vendor management, and program delivery across multiple countries.
- Champion automation and digital tools to streamline workflows and enhance efficiency.
- Use analytics to track impact, predict trends, and personalize learner journeys.
- Introduce new solutions to elevate learner engagement and experience.
Requirements
- 5–7 years in L&D operations, with 2+ years in leadership; regional exposure preferred.
- Proficiency in LMS, automation tools, AI-driven solutions, and data analytics.
- Excellent stakeholder management across diverse cultures and ability to lead multiple projects under tight timelines.
- Agile, innovative, and passionate about driving transformation.
- Bachelor’s in HR, Business, or Tech; advanced certifications a plus.
Benefits
- Shape L&D strategy across 10 countries.
- Clear path to regional leadership or tech-specialist roles.
- Be part of a team that powers learning transformation —combining technology, data, and innovation to create a future-ready learning ecosystem.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
L&D operationsdata analyticsautomation toolsAI-driven solutionsLMS
Soft skills
stakeholder managementleadershipcollaborationaccountabilityinnovationagilityproject management
Certifications
advanced certifications