Business Process Solutions Associate
Deloitte
full-time
Posted on:
Location Type: Office
Location: Bangkok • 🇹🇭 Thailand
Visit company websiteJob Level
JuniorMid-Level
About the role
- Provide support to in-geo HR operational processes, and ensure a consistently magical stakeholder experience.
- Partner with cross functional teams and key stakeholders to execute and improve seamless operational processes.
- Define and collect process metrics. Use insights gathered to scale existing processes for growing and/or changing user needs.
- Analyze historical utilization data to identify patterns, bottlenecks, and seasonal fluctuations, providing actionable insights to leadership.
- Maintain process documentation for all processes, training colleagues where required.
- Act as a secondary POC on processes in APAC countries.
Requirements
- Bachelor’s degree of any field, Accounting degree or related is a plus.
- At least 3 years of HR operations experience (Process Management, HR Operations & Improvement)
- Knowledge of local labor laws and experience in preparation government reporting is highly desirable
- Full professional proficiency in both English and Thai.
- Ability to create dashboards, analyse data, distill findings, and present information in an easily digestible manner to support data-driven decisions.
- Strong problem-solving ability.
- Demonstrated ability to keep information confidential and commitment to produce high quality work.
- Proficiency in Google Workplace, Adobe Acrobat, Workday.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR operationsprocess managementdata analysisdashboard creationgovernment reportinglocal labor lawsprocess documentationstakeholder experienceprocess metricsproblem-solving
Soft skills
communicationconfidentialityattention to detailcollaborationadaptabilityinsight generationtrainingpresentation skillsdata-driven decision makingorganizational skills
Certifications
Bachelor's degreeAccounting degree