
ServiceNow Developer, Consultant
Deloitte
full-time
Posted on:
Location Type: Office
Location: Manila • 🇵🇭 Philippines
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
ITSMJavaScriptServiceNowSOAP
About the role
- Deliver Technical Solutions: Design, develop, and implement ServiceNow solutions aligned with client requirements, using out-of-the-box capabilities and custom development where needed.
- Lead Platform Configuration: Configure modules (e.g., ITSM, ITOM, HRSD), build workflows, and manage integrations with third-party systems via APIs or IntegrationHub.
- Engage with Clients and Stakeholders: Collaborate with business and technical stakeholders to gather requirements, provide guidance on platform capabilities, and ensure solution alignment with business goals.
- Ensure Quality and Governance: Follow best practices for coding, documentation, security, and data management; support testing, deployment, and post-go-live activities.
- Drive Continuous Improvement: Recommend enhancements, identify opportunities for automation, and stay current with ServiceNow innovations and roadmap updates.
Requirements
- Bachelor’s degree in Software Engineering, Information Technology, or equivalent
- 2–4 years of hands-on experience with ServiceNow development and configuration across core applications (e.g. ITSM, HRSD, CSM).
- Strong understanding of JavaScript, Glide scripting, and ServiceNow platform architecture
- Experience with integrations using REST/SOAP APIs and understanding of web technologies (HTML, CSS, JSON, XML).
- Excellent communication and problem-solving skills, with the ability to work directly with clients and cross-functional teams.
- Demonstrated leadership and teamwork within or outside a work setting.
- Fluent verbal and written English language skills.
Benefits
- Rewards platform – your hard work won't go unnoticed at Deloitte!
- Training and development - at Deloitte we believe in investing in our best assets, the people!
- You will have access to world class training and funding towards industry and other professional certifications.
- Receive support and mentoring to progress your career.
- You will have access to mentors and coaches who will help you pave a path for career progression.
- Benefits effective upon hiring including paid time off and holidays, health, and life insurance!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ServiceNow developmentServiceNow configurationJavaScriptGlide scriptingREST APIsSOAP APIsHTMLCSSJSONXML
Soft skills
communicationproblem-solvingleadershipteamwork
Certifications
Bachelor’s degree in Software EngineeringBachelor’s degree in Information Technology