ServiceNow

• Deloitte helps organizations reset their IT strategy and implement the systems and solutions, including cutting-edge cloud services, to re-energize performance across the enterprise.
• Design, develop, and implement ServiceNow solutions aligned with client requirements, using out-of-the-box capabilities and custom development where needed.
• Configure modules (e.g., ITSM, ITOM, HRSD), build workflows, and manage integrations with third-party systems via APIs or IntegrationHub.
• Collaborate with business and technical stakeholders to gather requirements, provide guidance on platform capabilities, and ensure solution alignment with business goals.
• Follow best practices for coding, documentation, security, and data management; support testing, deployment, and post-go-live activities.
• Recommend enhancements, identify opportunities for automation, and stay current with ServiceNow innovations and roadmap updates.

ServiceNow Technical Consultant

ServiceNow Platform Developer