Degy Entertainment

Event Lifecycle Manager

Degy Entertainment

full-time

Posted on:

Location Type: Remote

Location: Florida • United States

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Salary

💰 $60,000 per year

About the role

  • Lead the end-to-end product lifecycle for immersive events (current & emerging) and TicketSilver platform from ideation through execution and optimization
  • Define and execute the roadmap for concepts, balancing innovation with operational excellence
  • Conduct market research and competitive analysis to identify opportunities for new product development and existing product improvements
  • Drive improvement and optimization through performance analysis and iterative enhancements
  • Develop go-to-market strategies in coordination with the marketing department
  • Create and manage concept launch schedules and timelines
  • Drive inter-department communication to ensure alignment across teams during launches
  • Manage event operations documentation including SOPs, riders, and handbooks
  • Execute end-to-end operations for company ticketing platform and promotional products
  • Manage client and event onboarding processes
  • Oversee event creation, ticket configuration, sales and customer service
  • Handle customer relations for ticketing and promotional product interactions
  • Deliver exceptional customer service across ticketing operations and event experiences
  • Drive sales initiatives for both platform services and event products
  • Gather and synthesize client feedback to inform product roadmap decisions
  • Maintain awareness of industry trends and competitive landscape through ongoing market research
  • Own P&L responsibility for both product lines, tracking revenue, costs, and profitability
  • Manage and analyze product financial statements and drive ROI optimization
  • Provide data-driven insights and recommendations to support strategic decision-making
  • Collaborate with sales, business development, operations, and marketing teams to align product initiatives with business objectives
  • Partner with senior management to communicate product strategy, performance, and growth opportunities
  • Serve as the primary point of contact for all product-related inquiries and escalations
  • Facilitate stakeholder alignment on priorities, timelines, and resource allocation

Requirements

  • Prefer a Bachelor’s degree in business, marketing, operations, entrepreneurship, or a related field of studies
  • 3+ years of product management experience or operational work; preferably in events or entertainment field
  • Demonstrated experience with product lifecycle management
  • Strong analytical skills with P&Ls
  • Microsoft office suite knowledge
  • Proficiency in product management tools
  • Excellent communication and stakeholder management skills
  • Capacity to meet deadlines while maintaining quality standards
  • Strong critical thinking skills to identify issues and propose solutions
  • Effective time management skills
  • Ability to work in a fast-paced environment
  • Ability to work both independently and part of a team
  • Must be a United States Citizen or qualified to work in the U.S. Must be based in the United States.
Benefits
  • Opportunities for bonuses based on performance.
  • Salary increases based on performance.
  • Qualification into company’s 401k plan after required time served.
  • Paid Time Off (PTO) including vacation and paid holidays.
  • General work expenses covered (office Wi-Fi, computer, travel).
  • Optional cell phone service offered through corporate phone plan.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product lifecycle managementmarket researchcompetitive analysisperformance analysisgo-to-market strategiesevent operations documentationP&L managementdata-driven insightsROI optimizationticket configuration
Soft Skills
analytical skillscommunication skillsstakeholder managementtime managementcritical thinkingcustomer serviceteam collaborationindependencedeadline managementproblem-solving
Certifications
Bachelor’s degree in businessBachelor’s degree in marketingBachelor’s degree in operationsBachelor’s degree in entrepreneurship