Business Analyst

Definiti LLC

Business Analyst at Definiti supporting operational initiatives and improving processes for retirement services. Collaborating in Agile teams to enhance client service and operational efficiency.

Posted 6/9/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Azure.NETRPASQL

About the role

Key responsibilities & impact

Elicit, analyze, and document business requirements from stakeholders; translate requirements into user stories, process maps, and functional specifications for the development team
Facilitate Agile ceremonies including sprint planning, backlog grooming, and retrospectives; partner with the development team to ensure requirements are understood and properly scoped
Model and document current-state (as-is) and future-state (to-be) business processes using standard notation (e.g., BPMN, swim lane diagrams) to identify gaps, inefficiencies, and improvement opportunities
Collaborate closely with Software Engineers and QA Testers on the same project team to ensure seamless handoff between requirements, development, and testing phases.
Maintain and prioritize the product backlog; work with product owners to define acceptance criteria and ensure user stories are ready for development
Conduct root cause analysis and process audits; recommend and implement process improvements that enhance efficiency, reduce errors, and improve the end-user experience
Develop and maintain process documentation, SOPs, training materials, and business rule repositories to support knowledge continuity
Support UAT (User Acceptance Testing) coordination, working alongside QA Testers to validate that delivered solutions meet business requirements
Facilitate stakeholder meetings, working sessions, and demos; communicate project status, risks, and changes clearly to both technical and non-technical audiences
Identify and escalate risks or issues that may impact project delivery; propose mitigation strategies in collaboration with project leadership
Stay current on industry trends, process improvement methodologies (Lean, Six Sigma), and relevant technology advancements

Requirements

What you’ll need

HS Diploma or GED required, bachelor's degree in business administration, computer science, computer information systems, or related field preferred
Licenses / Certifications: CBAP, PMI-PBA, Lean Six Sigma (Green or Black Belt), or equivalent certifications preferred
4+ years of business analysis or process improvement experience, preferably within a technology or professional services environment
Experience conducting gap analyses, cost-benefit analyses, and process maturation assessments
Familiarity with SQL for data querying and analysis is a plus
Exposure to Microsoft Azure, .NET applications, or enterprise software environments is beneficial
Experience with AI-driven process automation or RPA is a plus

Benefits

Comp & perks

A virtual-first work philosophy for most jobs
401(k) with up to 4% match
Flexible PTO allows you to take the time you need for wellness, vacations, and personal matters. We foster a trusting environment where employees manage their workloads responsibly. Time off doesn’t accrue.
12 paid holidays, 2 paid floating holidays, and your birthday is a holiday
Paid Parental Leave
A variety of medical, dental and vision plan options including Definiti subsidized premiums
Company-paid life insurance and short-term disability insurance
Bonus plan eligibility

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysisprocess improvementgap analysiscost-benefit analysisprocess maturation assessmentSQLAI-driven process automationRPABPMNfunctional specifications

Soft Skills

stakeholder communicationcollaborationfacilitationproblem-solvingrisk managementproject managementdocumentationtraininganalytical thinkingadaptability

Certifications

CBAPPMI-PBALean Six Sigma Green BeltLean Six Sigma Black Belt