Personal Banker

Deerwood Bank

Personal Banker at Deerwood Bank in Bemidji, MN responsible for customer relationships and bank services. Performing customer transactions, account management, and promoting bank products.

Posted 6/26/2026full-timeBemidji • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $23 per hourWebsite

About the role

Key responsibilities & impact

Assist customers and staff with various retail, operations, and customer service support
Approve, deny, or hold checks being cashed or deposited
Verifying customer balances and requiring proper identification and documentation
Review, implement, and ensure compliance with the Internal Control Review Program as assigned
Familiar with security equipment and understands safety precautions
Cross trained in basic teller position functions to be able to assist when needed
Opens accounts, performs applicable maintenance and account closures
Open, cross sell and maintain deposit products, investment products, in compliance with bank policy and guidelines while focusing on branch goals and regulatory guidelines
Report and attempt collections of overdrawn or past due accounts
Provides support for various tasks including but not limited to: maintain adequate current and coin supply, verifying balances, maintain load and balance ATM, order checks, documenting change of addresses, answering phones and questions, follow proper safe deposit box access, may have to maintain bait money, branch capture, redeem savings bonds, buy and sell foreign currency, prepare cashier checks, selling gift and reloadable cards, temporary cards, wire transfers, verify mail and night depository bags and envelopes, accurate logs and other appropriate activities to support the banks service reputation
Open and close the bank following proper security procedures

Requirements

What you’ll need

High school diploma or GED preferred
Cash handling and customer service experience preferred
Provide excellent customer service and work in a team environment
Ability to prioritize and make on the spot decisions regarding customer transactions, weighing customer satisfaction issues with exposure to loss or fraud
In-depth knowledge of all bank deposit products, services, and policies
Effectively operate all office equipment required to support this position
Must be alert to fraudulent activity, dishonesty, questionable behavior or improper handling of accounts and report to appropriate Bank personnel
Strong interpersonal skills, attention to detail, positive attitude, and pleasant personality
Excellent oral and written communication skills
Display independent judgement
Demonstrate excellent organization, prioritize workflow, adaptability, and flexibility
Ability to work in a fast-paced environment and be a quick thinker and learner while maintaining a high degree of accuracy.

Benefits

Comp & perks

Medical insurance, including virtual telemedicine and mental health counseling
Health Savings Account
Flexible Spending Account (health, limited purpose health, and dependent care)
Dental insurance
Vision insurance
Life insurance (basic and voluntary)
Short-term disability insurance
Long-term disability insurance
Long-term care insurance
Adoption Assistance Program
Employee Assistance Program
PTO
Paid Volunteer Time Off
Paid holidays
401(k) with company match (eligible on the first of the month following 2 months of employment)
Financial wellness education
Free or reduced fees for banking products and services
Employee Referral Bonus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

cash handlingcustomer servicebank deposit productsaccount maintenancefraud detectionATM balancingwire transferscheck processingsavings bondsforeign currency exchange

Soft Skills

interpersonal skillsattention to detailpositive attitudeoral communicationwritten communicationindependent judgementorganizationadaptabilityflexibilitydecision making

Certifications

high school diplomaGED