Junior Manager – Customer Success (all genders)

Deep Media Technologies GmbH

Junior Manager in Customer Success developing strategies and managing client communication. Collaborating with an international team at a digital marketing startup in Hamburg.

Posted 6/18/2026full-timeHamburg • 🇩🇪 GermanyJuniorWebsite

About the role

Key responsibilities & impact

Develop strategies for our clients in collaboration with colleagues, incorporating marketing channels such as SEA, social, display, affiliate, and others.
Take responsibility for client communication, media planning & strategy development.
Analyze industry trends, advertising innovations, economic conditions, technical aspects, and market and client requirements, and derive actionable recommendations.
Develop tailored concepts and contribute to the ongoing development of our platform.
Present your findings in external and internal meetings in close coordination with leads and the founders.

Requirements

What you’ll need

Good to very good university degree (e.g., Business/Economics, Engineering, Political Science, Marketing, Communication Studies, Psychology, etc.).
Some experience in digital marketing, ideally on the agency or consulting side.
Very good command of German and English.
Initial experience in developing media strategies, media planning, and media buying/management.
Strong analytical skills, including analyzing and interpreting reports and deriving concrete measures.
Excellent MS Office skills.
Strong communication skills and enthusiasm for client advising.
Passion for digital media and a good sense for trends and developments in the digital world.
High energy and a quick grasp (fast learner).

Benefits

Comp & perks

You will be part of a professional, young company.
Exciting and responsible tasks from day one and the opportunity to actively shape the company with your own ideas in a growing business.
Very good career and promotion opportunities and active integration of AI applications into everyday work.
Flexible working hours and the option for home office / Work Anywhere (Europe-wide).
Attractive salary as well as subsidies for the Deutschlandticket, a home-office allowance, and company pension contributions.
Modern office in the city center with an ergonomic workstation and modern equipment.
Training and development opportunities (e.g., trade shows, training courses, external speakers).
Team events and two social days per year.
Subsidies for home office and for the company pension plan.
Free drinks & snacks.
Subsidized gym membership via E-GYM Wellpass.
Free use of affiliated premium apartments in a prime Baltic Sea location.
Surprise gift on your birthday.
Lyra Wellbeing: free, anonymous psychological counseling for work-related and personal challenges.

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Hard Skills & Tools

digital marketingmedia planningmedia buyinganalytical skillsreport analysisstrategy developmentclient communicationmarketing channelstrend analysisconcept development

Soft Skills

strong communication skillsenthusiasm for client advisingstrong analytical skillshigh energyquick learner