Junior Customer Success Manager

Deep Media Technologies GmbH

Manager:in Customer Success developing marketing strategies for clients in a digital marketing startup. Collaborating with a professional team to enhance customer success across various channels.

Posted 5/10/2026full-timeHamburg • 🇩🇪 GermanyJuniorWebsite

About the role

Key responsibilities & impact

Develop strategies for our clients in collaboration with colleagues, incorporating marketing channels such as SEA (search engine advertising), social, display, affiliate, and others.
Take ownership of client communication, media planning and strategy development.
Analyze industry trends, advertising innovations, economic conditions, technical aspects, as well as market and client requirements, and derive recommended actions.
Develop tailored concepts and contribute to the ongoing development of our platform.
Present your insights in external and internal meetings in close coordination with the leads and founders.

Requirements

What you’ll need

Good to very good university degree (e.g., Business/Economics, Engineering, Political Science, Marketing, Communication Studies, Psychology, etc.)
Initial experience in digital marketing, ideally on the consulting side.
Excellent German and English skills.
Basic knowledge in developing media strategies, media planning and media buying/management.
Strong analytical skills, including analyzing and interpreting reports and deriving concrete measures.
Excellent MS Office skills.
Strong communication skills and a passion for advising clients.
You are passionate about digital media and have a good sense for trends and developments in the digital world.
Dynamic and quick to grasp new topics.

Benefits

Comp & perks

Be part of a professional, young company.
Exciting and responsible tasks from day one.
First-class training in digital marketing with excellent career prospects and promotion opportunities.
Contribute your ideas to a growing company and help shape it.
Flexible working hours.
Competitive salary.
Modern office right in the city center.
Possibility for home office / Work Anywhere (Europe-wide).
Training and development opportunities (e.g., conferences, workshops, external speakers).
Team events.
Ergonomic workstation & modern equipment.
Subsidies for home office expenses and company pension contributions.
Free drinks & snacks.
Subsidized gym membership via E-GYM Wellpass.
Two social days per year.
Free use of affiliated premium apartments in top Baltic Sea locations.
Birthday surprise gift.
Lyra Wellbeing: free, anonymous psychological counseling for professional and personal challenges.

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Hard Skills & Tools

digital marketingmedia planningmedia buyingdata analysisreport interpretationstrategy developmentadvertising innovationstrend analysisclient communication

Soft Skills

strong analytical skillsstrong communication skillspassion for advising clientsdynamic learnercollaboration