Junior Community Manager
DECA Games
full-time
Posted on:
Location Type: Remote
Location: Anywhere in the World
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Job Level
About the role
- Daily monitoring and moderation of Discord and social media channels
- Publishing basic updates, patch notes, and announcements provided by the team
- Responding to player questions in public channels
- Tracking recurring issues and escalating via tickets
- Preparing simple weekly sentiment summaries
- Coordinating with QA and Support when bugs or issues are reported
- Maintaining a respectful and stable communication tone across all channels
- Supporting basic engagement initiatives when needed
Requirements
- 1+ year experience in Community Management, Social Media, or related field (gaming preferred)
- Good written English
- Experience with Discord and Facebook moderation
- Ability to follow structured processes and workflows
- Comfortable working across multiple projects
- Proactive and organized
- Basic understanding of live service games
- Basic visual editing skills (Canva or similar) - desirable, but not a need.
Benefits
- Remote first company culture.
- Flexible work hours to support a personal work-life balance.
- Online language classes: English, German, French, Spanish etc.
- Working in a multicultural environment with people from over 30 different countries.
- Flat hierarchies with an open-door policy.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
community managementsocial media moderationwritten communicationvisual editing
Soft Skills
proactiveorganizedcommunicationability to follow processesmultitasking