DealRoom

Director of Revenue Operations – RevOps

DealRoom

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • United States

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Job Level

Lead

About the role

  • Architect and own end-to-end GTM systems that support growth, new motions, and organizational change. Including designing workflows, lifecycle stages, ownership rules, and data constructs that translate GTM strategy into execution
  • Own Lead-to-Revenue (L2R) process definition in close collaboration with Revenue and Marketing leadership, ensuring shared understanding, accountability, and consistency.
  • Define and implement data standards across the GTM stack, with a strong focus on pipeline visibility and forecast accuracy
  • Build and maintain reliable reporting that enables leadership to understand performance, risk, and opportunity with confidence
  • Serve as the hands-on and strategic owner of HubSpot, ensuring the CRM supports clean lifecycle management, automation, reporting, and forecasting across the full funnel
  • Partner with GTM leaders to enable teams on systems and processes, driving adoption, correct usage, and accountability
  • Design and operationalize AI-enabled RevOps workflows where appropriate to improve efficiency, prioritization, and decision-making across signals, routing, enrichment, outbound, and forecasting support
  • Continuously evaluate and evolve systems, processes, and data to ensure they remain scalable, reliable, and aligned with how DealRoom goes to market

Requirements

  • An operations professional with 8+ years of relevant experience in sales/rev/business operations with a solid grasp of SaaS business models.
  • A systems-minded operator who enjoys designing GTM infrastructure that holds up as a company scales
  • A strong cross-functional partner who works easily with Marketing, Sales, Customer Success, and leadership and knows how to drive alignment without creating friction
  • Deeply experienced in HubSpot, both as a hands-on user and from a strategic systems perspective
  • Comfortable owning complex, ambiguous problems and turning them into clear, documented, and repeatable processes
  • Data-driven and detail-oriented, with high standards for accuracy, consistency, and reliability
  • Curious and practical about AI, with good judgment around where automation creates leverage and where it creates noise *(experience with Clay is a plus)*
  • Enablement-oriented by nature, you care not just about building systems, but about making sure teams actually use them correctly
  • Direct, clear, and thoughtful in your communication style, with the ability to explain the “why” behind decisions and changes
  • Comfortable operating in a fast-moving, scaling SaaS environment where priorities evolve and clarity matters.
  • Required Certifications before Start Date:
  • - HubSpot Revenue Operations Certification
  • - HubSpot Marketing Hub Certification
  • - HubSpot Sales Hub Certification
  • - Hubspot Reporting Certification
Benefits
  • Generous equity options
  • 100% individual / 60% family insurance coverage
  • Competitive benefits including 401(k)+matching, Healthcare, Dental, and Vision plans
  • $500 Annual AI Stipend
  • Learning and Development Support
  • Boston-based hybrid model (T-T In Office / M & F WFH)
  • $300 Monthly Commute Stipend
  • Company paid laptop
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
GTM systems architectureLead-to-Revenue (L2R) process definitiondata standards implementationreporting and forecastingAI-enabled RevOps workflowsSaaS business modelspipeline visibilitydata accuracyprocess designautomation
Soft Skills
cross-functional collaborationproblem-solvingdetail-orientedcommunicationenablement-orientedcuriositystrategic thinkingadaptabilityaccountabilityleadership
Certifications
HubSpot Revenue Operations CertificationHubSpot Marketing Hub CertificationHubSpot Sales Hub CertificationHubSpot Reporting Certification