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DB

Senior Business Analyst – Retail Segment

DB

Business Analyst responsible for process improvement and solution management in a hybrid format. Collaboration with IT teams and stakeholders for effective outcomes in technology integration.

Posted 7/4/2026full-timePorto Alegre • 🇧🇷 BrazilSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis, requirements elicitation, and process mapping to align technology solutions with business needs. Proficient in managing project lifecycles and optimizing business processes through data-driven insights and stakeholder collaboration.

Highest-signal resume keywords
Business AnalysisRequirements ElicitationProcess MappingSAP KnowledgeProject Tracking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Business AnalysisRequirements ElicitationProcess MappingProject TrackingKPI Monitoring
Soft Skills
Stakeholder CommunicationCollaborationProblem Solving
Tools & Technologies
SAPPower BI
Certifications & Qualifications
BABOKPMBOK
Industry Keywords
Corporate EnvironmentContinuous ImprovementBusiness Process Analysis

About the role

Key responsibilities & impact
  • Serve as the focal point between business areas and IT, gathering, analyzing and tracking requests and projects to ensure alignment between business needs and the company’s technology solutions.
  • Document the needs of the supported areas, assist in defining priorities and follow the development of solutions with the involved teams.
  • Manage the life cycle of business requests to IT, evaluating alternatives, benefits and feasibility of initiatives to ensure the best fit with organizational objectives.
  • Perform business process analysis and continuous improvement, monitor KPIs, identify optimization opportunities and contribute to value-driven deliveries for the supported areas.
  • Participate in projects, supporting identification of risks and opportunities and collaborating to ensure delivery quality.
  • Maintain ongoing dialogue between business and IT, communicating changes, improvements and area needs, promoting shared understanding among stakeholders and formalizing definitions and agreements.
  • Monitor trends and new technologies, evaluating potential applications in company processes and operations with a focus on problem solving and continuous improvement of business results.

Requirements

What you’ll need
  • Experience as a Business Analyst.
  • Experience in corporate environments, interfacing with technology teams and interacting with stakeholders.
  • Experience in requirements elicitation and analysis.
  • Knowledge of process mapping tools.
  • Experience in tracking requests and projects.
  • Knowledge of SAP.
  • Bachelor's degree in Business Administration, Information Systems, Computer Science or related fields.
  • Desirable: knowledge of BABOK.
  • Desirable: knowledge of PMBOK.
  • Desirable: knowledge of Power BI.
  • Postgraduate degree in related areas is a plus.

Benefits

Comp & perks
  • iFood meal voucher (food and meal allowance)
  • Home office allowance
  • Health insurance
  • Dental plan
  • Birthday day off
  • Life insurance
  • Extended maternity and paternity leave
  • Educational partnerships
  • Partnership with TotalPass – health and well-being
  • Partnership with Clude Saúde
  • Reimbursement programs
  • Flexible working hours
  • Dress code: be yourself.