
Business Analyst Specialist – Services Segment
DB
full-time
Posted on:
Location Type: Remote
Location: Brazil
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About the role
- Identify opportunities to improve clients' business processes and support the definition of optimal solutions.
- Support project scope planning with clients and developers.
- Propose integrations with client systems, exploring different automation approaches that add value.
- Prepare business cases to evaluate the return on automation investments.
- Conduct meetings and interviews with clients to help prioritize requests.
- Manage the entire automation lifecycle, from conception to delivery and transition to ongoing support.
- Participate in sessions with development and support teams to align on requirements.
- Prepare use cases, PDD and/or SDD, and automation prototypes.
- Process optimization (AS-IS and TO-BE): Analyze the current process to eliminate bottlenecks and waste before designing the automation.
- Support Acceptance Testing (UAT): Assist the end user in validating the solution to ensure the bot executes exactly what the business expects.
- Definition and monitoring of KPIs: Establish success metrics, such as hours saved and error reduction, to report the value generated by automations.
- Change Management: Help business areas adapt to the new working routines after robot implementation.
Requirements
- Experience in process mapping (BPMN), requirements gathering, and automation projects.
- Knowledge of automation development, preferably using Python and UiPath.
- Familiarity with automations via graphical interfaces, APIs, and other integrations.
- Knowledge of agile methodologies.
- Broad, generalist perspective to evaluate and manage user needs.
- Ability to work on multiple automation projects within short timeframes.
- Experience in business case development is a plus.
- Knowledge of RPA tools beyond UiPath, such as BotCity and others, is a plus.
- Experience working on projects with multiple clients and simultaneous demands.
Benefits
- Meal allowance
- Transportation voucher
- Health and Dental insurance
- Life insurance
- Flexible working hours
- Dress code: be yourself
- TotalPass: support for your physical and mental health
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process mappingrequirements gatheringautomation developmentPythonUiPathAPIsRPA toolsBotCityagile methodologiesbusiness case development
Soft Skills
interpersonal skillsorganizational skillscommunication skillsability to manage multiple projectschange managementprioritizationcollaborationanalytical skillsproblem-solvingadaptability