Enrollment Specialist

Daymark Health

Enrollment Specialist serves as the ambassador for Daymark Health, guiding patients through enrollment for cancer care services. Focused on outreach and ensuring connections to necessary support.

Posted 7/7/2026full-timeRemote • Rhode Island • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Make 50+ outbound calls per day to prospective patients and caregivers
Guide patients through our enrollment process
Respond to inbound communications, triage requests, and ensure patients are connected to the right team members
Obtain patient consent, complete enrollment surveys, and escalate urgent needs to our clinical teams
Share feedback with internal teams based on patient and provider needs
Work a structured schedule with coverage to ensure patient access

Requirements

What you’ll need

3+ years of experience in an enrollment, patient outreach, call center, or SDR role with high phone volume
You know how to build trust—quickly and genuinely—with both providers and patients
You take initiative, stay on top of details, and bring structure to dynamic or ambiguous situations
You can make a big impact at a start up
You have documented in a CRM such as Salesforce and know how to use tools like Slack, Salesforce, Zoom, Google Suite, and EHRs

Benefits

Comp & perks

Health insurance
Commission structure

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Patient OutreachEnrollment SurveysCall Center ExperienceHigh Phone VolumeTriage Requests

Soft Skills

Trust BuildingDetail OrientationAdaptabilityInitiative