Director, Business Applications

Dayforce

Director responsible for strategic and operational management of business applications support. Leading teams to ensure stability, improvement, and innovation across applications.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic and operational management of business applications, with a strong focus on application support, ITIL Change Management, and disaster recovery. Proven ability to lead teams, drive automation, and foster a proactive organizational culture.

Highest-signal resume keywords

Application Support ManagementITIL Change ManagementDisaster Recovery PlanningTeam Leadership and DevelopmentAutomation of Code Deployments

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application SupportSystem ArchitectureRelational Database ArchitectureSoftware Development Lifecycle (SDLC)Monitoring and Health Checks

Soft Skills

Excellent Communication SkillsProblem SolvingTime ManagementRelationship BuildingTeamwork

Tools & Technologies

Microsoft Office

Industry Keywords

Insurance Industry Experience

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Responsible for providing the strategic and operational management and oversight of the day-to-day support activities for business applications enterprise-wide.
Support the company and IT management including staff and customer support, implementation planning, updates and support for new business applications.
Build and operate a best in class organization, focusing on stability, continuous improvement, people and technology fundamentals.
Manages staff including; motivating/mentoring staff, providing employee training and development, conducting performance reviews and performing disciplinary action as appropriate;
Develops front to back monitoring, including functional health checks of all applications;
Strengthens production owner role, ensuring team challenges the status quo and continually pushes the stability and health with our vendor partners for all applications;
Drives automation agenda, including automating code deployments when feasible;
Drives root cause on all incidents, avoiding repeat occurrences by partnering with application vendors and IT teams to resolve gaps;
Manages production/operational readiness/ITIL Change Management for all systems, ensuring changes are properly approved, tested and include relevant back out plans;
Ensures the Business Application organizational culture is proactive versus reactive;
Ensures application portfolio adheres to all ITIL and Security requirements;
Owns ongoing production stability and disaster recovery;
Develops effective partnership with senior management and stakeholders;
Other duties and projects as assigned.

Requirements

What you’ll need

Bachelor's Degree In computer science or equivalent combination of education and experience
Ten (10) or more years of related work experience with a demonstrated understanding of application support for business office applications, system architecture for Internet based applications, relational database architecture and software development lifecycle SDLC
Insurance industry experience
Excellent verbal and written communication skills
Excellent problem solving and time management skills
Ability to prioritize work for multiple projects, deadlines and owners
Demonstrated superior management, talent management and relationship building skills
Ability to work within a fast paced team environment and foster teamwork
Proficient in Microsoft Office products

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Dayforce Website LinkedIn All Job Openings 5001 - 10000 employees 👥 HR Tech ☁️ SaaS 🏢 Enterprise 💰 $1G Post-IPO Debt - Dayforce on 2024-03 HR Tech
SaaS
Enterprise Dayforce is a cloud-based human capital management (HCM) platform (from Ceridian) that unifies payroll, HR, benefits, workforce management (time and attendance, scheduling), talent management, and analytics into a single SaaS application. It is designed for enterprise customers to manage payroll and workforce processes in real time, support compliance, and optimize labor across organizations. Director, Business Applications Job not on LinkedIn 🔥 14 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead 👔 Director Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Responsible for providing the strategic and operational management and oversight of the day-to-day support activities for business applications enterprise-wide.
Support the company and IT management including staff and customer support, implementation planning, updates and support for new business applications.
Build and operate a best in class organization, focusing on stability, continuous improvement, people and technology fundamentals.
Manages staff including; motivating/mentoring staff, providing employee training and development, conducting performance reviews and performing disciplinary action as appropriate;
Develops front to back monitoring, including functional health checks of all applications;
Strengthens production owner role, ensuring team challenges the status quo and continually pushes the stability and health with our vendor partners for all applications;
Drives automation agenda, including automating code deployments when feasible;
Drives root cause on all incidents, avoiding repeat occurrences by partnering with application vendors and IT teams to resolve gaps;
Manages production/operational readiness/ITIL Change Management for all systems, ensuring changes are properly approved, tested and include relevant back out plans;
Ensures the Business Application organizational culture is proactive versus reactive;
Ensures application portfolio adheres to all ITIL and Security requirements;
Owns ongoing production stability and disaster recovery;
Develops effective partnership with senior management and stakeholders;
Other duties and projects as assigned. 🎯 Requirements
Bachelor's Degree In computer science or equivalent combination of education and experience
Ten (10) or more years of related work experience with a demonstrated understanding of application support for business office applications, system architecture for Internet based applications, relational database architecture and software development lifecycle SDLC
Insurance industry experience
Excellent verbal and written communication skills
Excellent problem solving and time management skills
Ability to prioritize work for multiple projects, deadlines and owners
Demonstrated superior management, talent management and relationship building skills
Ability to work within a fast paced team environment and foster teamwork
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