Patient Finance Manager

Dayforce

Patient Finance Manager managing Lightwave Dental's Internal Patient Financing program across all practice locations. Ensuring compliance, training staff, and monitoring financing documentation and reporting.

Posted 7/28/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing patient financing programs, including proficiency in Open Dental and advanced financial reporting. Capable of training and supervising staff while ensuring compliance and accuracy across multiple practice locations.

Highest-signal resume keywords

Open Dental ProficiencyDental Billing ExperienceRevenue Cycle ManagementAdvanced Microsoft Excel SkillsTeam Management and Training

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Patient Financing ManagementPayment Plan SetupBilling Type ConfigurationFinancial ReportingCompliance Auditing

Soft Skills

Organizational SkillsMentoringCommunication

Tools & Technologies

Open DentalMicrosoft Excel

Industry Keywords

Dental InsuranceCareCreditThird-Party FinancingRevenue CyclePatient Financial Services

About the role

Key responsibilities & impact

Oversee Lightwave Dental's Internal Patient Financing program across all practice locations
Manage direct reports and serve as the primary expert on in-office financing and Open Dental payment plan administration
Own the Internal Finance Reporting process
Audit each office to ensure financing paperwork is complete and accurate
Verify that offices are entering all required financing details in Open Dental
Follow up with practice managers to resolve missing or incomplete documentation
Monitor regional reporting tabs to track patient counts and overdue percentages
Manage the Contact List and execute delinquent account outreach protocols
Serve as the primary Open Dental resource for Internal Financing setup
Train and support office staff on financing workflows and reporting requirements
Directly supervise Patient Finance Specialist(s) and assign daily auditing responsibilities

Requirements

What you’ll need

3–5 years of experience in dental billing, revenue cycle, or patient financial services
Proficiency in Open Dental, including payment plan setup, billing type configuration, and reporting
Knowledge of dental insurance, CareCredit, and third-party financing options
Advanced Microsoft Excel skills and experience with multi-provider financial reporting
Experience managing, mentoring, or training direct reports or fellow team members
Strong organizational skills and ability to manage compliance across multiple locations

Benefits

Comp & perks

Health, dental, and vision insurance
Paid time off and holidays
Continuing education and professional development support
Growth potential within a collaborative, mission-driven DSO